England Store Reviews

Name: England Store
Address: Unit 32 Wornal Park, Worminghall
Rating: 3.51

3.5 Rating 837 Reviews

61 %

of reviewers recommend England Store

Company Reviews

Questions

Metrics

3.5

Based on 837 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

0845 862 9856

Email:

customerservices@englandstore.com

Location:

Unit 32 Wornal Park
Worminghall
hp18 9ph

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent retro jersey. Prompt delivery. Highly recommended.”

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Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“Very pleased with the quality of the England scarf. Received in good time.”

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Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“Good quality with a decent fit. Only had standard delivery and came within the expected time. No complaints”

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Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“Was very easy to use and the prices were reasonable ... though was very disappointed with the cost of postage and packing”

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Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review. I am sorry to hear you are disappointed with the way the item was packaged, we will pass this feedback onto our Team. Kind regards, chloé

Posted 7 years ago

“Quality product delivered on time”

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Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“You have failed to deliver my order I think you have gone to the wrong address as the parcel was 'refused' my wife is the only person here and she knew it was coming so she would have taken it”

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Posted 7 years ago

“Only every received good service and delivery of goods.”

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Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“Excellent present for our grandson who will be proud to wear it.”

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Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“Good quality and well design. Unfortunately it is made in China.”

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Posted 7 years ago

“Great and easy to use site.”

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Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“Easy to order - no hassle and goods arrived quickly!”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“Fast & efficient.”

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Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“Assuming you use YODEL to deliver your product, I am still awaiting the goods and unable to track the current status. If not, then I feel that by now, your order should be with me.”

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Posted 7 years ago

“Placing order easy and fast delivery and well packaged on arrival - all in all a good service and great value on products ordered.”

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Posted 7 years ago

Hi Julie, Very pleased to hear that you had a good service :) We look forward to you shopping with us again. Kind Regards The England Online Shop

Posted 7 years ago

“I placed a order on Friday 25th November for 2 items. I phoned on January 27th to tell them I haven't got the items and was told that 1 item was out of stock so they didn't send the order. But you have my phone number and email address to contact me. It's now 3rd February and I've had 1 item and still no refund for the item that is out of stock. Piss Poor service. Won't be ordering again from this site.”

Helpful Report

Posted 7 years ago

Hi Gareth, I am very sorry that you haven't had the service from us that you would expect. I will take this up with our team to make sure this does not happen again as this is not acceptable. Should you wish to shop with us again I have sent you a discount code by email, I hope you will accept this. Kind Regards The England Online Shop

Posted 7 years ago

“I knew before I ordered that stock would be low. Therefore I was very pleased to be informed as to 1 of my items was in fact out of stock, but was able to reorder another item quickly so my order could be completed. ( unlike my Xmas order where I was left in limbo). So yes on this occasion very pleased indeed.”

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Posted 7 years ago

Hi Cliff, Pleased to hear we have managed to redeem ourselves after the poor experience you had. We look forward to welcoming you back. Kind Regards The England Online Shop

Posted 7 years ago

“Allright for all items”

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Posted 7 years ago

Hi Jean-Paul, Really good to hear you had a good experience and you are happy with everything you have received. Thank you for the feedback. Kind Regards The England Online Shop

Posted 7 years ago

“Responded very positively and were extremely helpful when an order when astray”

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Posted 7 years ago

Hi Tim, Good to hear that you had a good customer service experience and everything was resolved for you. Thank you for the feedback. Kind Regards The England Online Shop

Posted 7 years ago

“Web site was easy to use”

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Posted 7 years ago

Hi Mario, Thank you for your feedback, we are pleased you had a good experience whilst shopping. Kind Regards The England Online Shop

Posted 7 years ago

“I ordered my goods on 25th November 2016 and received them two months later, not acceptable. I even replied to the order confirmation delivery email but received no reply. I will not order anything again.”

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Posted 7 years ago

Hi Mark, thank you for your feedback, I am very sorry that we have not handled your order the way it should have been. As an apology I have sent you a discount code by email which I hope you will accept should you decide to shop with us again. We are always available by phone as well should you ever need to talk to us. Kind Regards England Online Store

Posted 7 years ago

England Store is rated 3.5 based on 837 reviews