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England Store Reviews

3.5 Rating 837 Reviews
D
Happiness Grade
Read England Store Reviews
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Phone:

0845 862 9856

Email:

customerservices@englandstore.com

Location:

Unit 32 Wornal Park

D

Customer Service - Average

50.75%
Industry Average
Livid with their appalling Customer Service.
posted 1 year ago - Sharon
My order placed on 9th December still hasn't arrived. It shows as being delivered because as far as England Store is concerned as soon as Evri confirm receipt they assume its delivered. Can't actually get to speak to a human and my emails haven't been answered so at the moment I'm £80 down and it's not looking good. Way to go England Store really great customer service...not
posted 1 year ago - Anonymous
Shocking company send shirts with numbers in wrong place front and back ! and letters peeling off within hours avoid at all costs do not buy anything from these clowns customers service shocking don’t waste your time honestly
posted 1 year ago - Luke Yates
Customer service, rude unhelpful and put the phone down on me when I ask for their name.
posted 2 years ago - Anonymous
I tried calling again this morning but they have suspended their call centre service.
posted 2 years ago - England Fan
I called customer service to ask if it was possible for him to wear the faulty top to his party still, and confirmation that it wouldn't affect getting a replacement.
posted 2 years ago - Mel
order placed on 23.9.22 still no sign of the order after 2 weeks. no telephone number on the website to contact customer services live web chat , but no one is available to contact. i cant believe the FA allow such a shoddy operation to front their services. They have a responsibility to the fans to ensure they provide a proper service. not sure how i am going to get an answer to where my order is....... appalling.
posted 2 years ago - Andy David Carr
Terrible customer service, ordered a personalised England kit for my child.
posted 2 years ago - Anonymous
Yet another story in the same vein as previous complaints about the atrocious service from England Store.
posted 2 years ago - Louise
Still hasn’t arrived after 1 month, tracking hasn’t updated and customer service extremely unhelpful. Have no clue where my parcel is and if it will ever arrive. Do not recommending ordering from here - complete waste of time as it never arrives or takes forever anyway! Ordered on the 14th November.
posted 3 years ago - Anonymous