England Store Reviews

Name: England Store
Address: Unit 32 Wornal Park, Worminghall
Rating: 3.51

3.5 Rating 837 Reviews

61 %

of reviewers recommend England Store

Company Reviews

Questions

Metrics

3.5

Based on 837 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

0845 862 9856

Email:

customerservices@englandstore.com

Location:

Unit 32 Wornal Park
Worminghall
hp18 9ph

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with overall service friendly helpful staff”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are pleased you had a good experience whilst shopping with us and are happy with our customer service. Kind regards, England Store

Posted 6 years ago

“Great service very quick and the products are awesome”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. We are pleased to hear you are happy with your transaction. Kind regards, England Store

Posted 6 years ago

“.”

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Posted 6 years ago

“ive bought this for my husbands birthday, so I hope he's happy with them. The items came really fast. Perfect”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. We are pleased to hear you had a happy you were able to find the ideal gift for your husband. Kind regards, The England Store

Posted 6 years ago

“Good quality hoodie amd super fast delivery.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. We are pleased to hear you are happy with recent purchase from our online store. Kind regards, The England Store

Posted 6 years ago

“Items well priced and good quality. Fast delivery.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. We are pleased to hear you are happy with your transaction and that you are happy with the delivery times. Kind regards, The England Store

Posted 6 years ago

“Excellent service and super fast delivery. Would definitely buy from again.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. We are pleased to hear you had a happy experience shopping with us. Kind regards, The England Store

Posted 6 years ago

“Customer service was good. Quality of the product was good BUT the personalisation option let me down. I expected a full name set to be put on my shirt, only to realise they only put the back and no number in the front. It looks and feels incomplete. Very disappointed.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. We are sorry to hear you are disappointed. Please be advised we do not advertise the number on the front of the jersey as this is not a service we currently provide. Kind regards, The England Store

Posted 6 years ago

“Good quality reasonably priced t shirts. Arrived early and well packaged.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. It is always lovely to hear when a customer has been satisfied with the service that we have provided. We aim to give all our customers five star service, and very pleased that we have been able to live up to this. Kind regards, The England Store

Posted 6 years ago

“Very fast service. Great quality!!!”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. We are pleased to hear you are happy with your transaction. Kind regards, The England Store

Posted 6 years ago

“Amazing service. Turn around between ordering and receiving the item was fantastic.. Thank you.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. We are pleased to hear you had a happy experience shopping with us and that your item received in return time. Kind regards, The England Store

Posted 6 years ago

“Good fast service, and a quality product. The fit was perfect and I’m totally satisfied”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are pleased to hear you are happy with your transaction. it is always lovely to hear when our customers are satisfied with the quality of our products. Kind regards, The England Store

Posted 6 years ago

“Excellent service. Received items in perfect condition. Fast delivery.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. We are pleased to hear you are happy with your recent purchase. Kind regards, The England Store

Posted 6 years ago

“The Three Lions are in Germany. Thank you so much. England's forever in my heart!”

Helpful Report

Posted 6 years ago

“Good value sale price delivered quickly. Quality better than expected for the price.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. We are pleased to hear you had a happy experience shopping with us. Kind regards, The England Store

Posted 6 years ago

“This is not a review as my case is not yet closed. My address was changed to a U.K. One with your "find your address" function, I discovered it and send an email asking rectification. I got an auto reply from your side saying your cs team have tons of email which I couldn't get my reply soon. I got reply the day after said the parcel had been dispatched which has no chance to get it back. And your representative just send me a link to track the parcel to track a parcel that will never arrive. I replied and pointed out my problems, then your representative claimed that I didn't raised the address issue within 24 hours, which is not true that we can trace the send box record. And I was offered a very generous offer for another 18 pounds to have my parcel back. The poor attitude and response (even telling a lie) made me really disappointed as a first time customer. With the email communications through out the week, I kept pointing out my problem but no positive response here, what I have is 18 pounds payment and finally apology in the email on 23 July, and a confirmation that the parcel had been dispatched. So? Nothing. I know The parcel was out but what's the point to track it? I don't even know if that U.K. Address is a valid one. I have no hope for help but seems there's no other channel to seek assistance to get the goods I paid for.”

Helpful Report

Posted 6 years ago

Thank you for taking your time to review. Please accept our apologies for the difficulties you have had with your order. We rely on our couriers to delivery our parcels for us and whilst we always strive to achieve excellence we sometimes are not able to deliver the service we would like.We always appreciate feedback and have taken it on board. Kind Regards England Store

Posted 6 years ago

“My grand-son loves his outfit (9-12 months) and is going to wear it to a Friendly in December.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. We are happy to hear your grandson loves his new outfit. Kind regards, The England Store

Posted 6 years ago

“Good quality product and quick delivery”

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Posted 6 years ago

Thank you for your feedback, it is always lovely to hear when our customers are satisfied with the quality of our products. Kind regards, The England Store

Posted 6 years ago

“When I placed the order, on the site says the item is in stock and then after I got charged on my card, they said the item is not in stock any more and tried to switch me to another item, and very poor on email communication and I'm emailing from over seas, so I had to make long distance call to communicate with the rep which costs me an extra money. More than a week now and still haven't receive any update yet.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we really appreciate you taking the time to review. We have looked into this and can see from our records we did advise the item was made to order and dispatched directly from the supplier. As advised by yourself we were able to cancel the order. I’m sorry that this initially didn’t work for you however we can see that it has now been resolved. Kind regards, The England Store

Posted 6 years ago

“very good transaction”

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Posted 6 years ago

Thank you for your feedback, we are pleased you had a good experience whilst shopping. Kind regards, The England Store

Posted 6 years ago

England Store is rated 3.5 based on 837 reviews