England Store Reviews

Name: England Store
Address: Unit 32 Wornal Park, Worminghall
Rating: 3.51

3.5 Rating 837 Reviews

61 %

of reviewers recommend England Store

Company Reviews

Questions

Metrics

3.5

Based on 837 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

0845 862 9856

Email:

customerservices@englandstore.com

Location:

Unit 32 Wornal Park
Worminghall
hp18 9ph

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and delivered promptly.”

Helpful Report

Posted 7 years ago

“I found it very disappointing that i ordered a top for St. George's day,although I paid extra for next day delivery it armed the day after St. George's day.when I asked for the extra delivery costs back,I was told it was next working day.that is ok but when I ordered on the Thursday the website was covered in promotions selling goods for St. George's day. So very disappointed with the device showing false promotion and not getting delivery costs back.steve hopwood fan no 55345559”

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Posted 7 years ago

“Will never use again way too exspensive but a good service”

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Posted 7 years ago

“1966 memorabilia: shirt and £5 commemorative coin received within 48 hours; well-packed; good condition. I also ordered the replica programme but was advised 'sold-out'. Please set-up a list so that I can be informed when a new print-run is made and I can re-order, thank you.”

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Posted 7 years ago

“Bought the shirt for my 12 year old grandson as a birthday present for him, he will be very happy with the shirt.”

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Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“Very happy with the goods received quick delivery easy to order. But would love a waterproof England coat, sadly missing from your store.”

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Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“Quality kit, quick delivery, fantastic price”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“Quality of item high. Arrived quickly. I cannot comment about size as it is a gift for a June birthday. I ordered XL based on the recipient's other clothing. I just hope it fits! But a lovely well made article.”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“They sent the order in good condition and very promptly.”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Chloé

Posted 7 years ago

“Actually a bit disappointed. Personalised England shirt sent with incorrect wording despite sending an email, as requested, upon order asking for amendment to be made. Awaiting response to return.”

Helpful Report

Posted 7 years ago

Dear Nina, Thank you for your review. I am sorry to hear you are disappointed. This information was updated on our system, however I do apologies you received the original spelling on the Shirt. We are raising a new order for the correct Spelling to be sent to you. Kind regards, Chloé

Posted 7 years ago

“I ordered a football kit which was in the sale for my three year old grandson's birthday. It came quickly and is just perfect. Good size and great quality. He was over the moon. Thank you for wonderful service and surpassing my expectations!”

Helpful Report

Posted 7 years ago

Dear Chrissy, Thank you for your feedback, we really appreciate you taking the time to review and are very happy to hear you had a pleasant transaction and your Grandson loves his new England Kit!. Kind regards, Chloé

Posted 7 years ago

“Saw the advert on 22/03/17 and it inferred that the kit if purchased would be delivered by the Lithuania game. Not the case and it took 7 days to be delivered disappointing a 13 year old.”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for your feedback. I am sorry to hear you are disappointed. We work hard to provide excellent customer service, we are disappointed we haven’t been able live up to this. Please accept our apologies for any inconvenience this has caused you, Kind regards, Chloé

Posted 7 years ago

“Paid for next day delivery which in every other internet website means you will receive your goods the next day hence the name I received mine three days later when I emailed to complain i received no apology and was made to look as if I was stupid for expecting next day delivery to be the next day every other website does it so why not the England store you are charging £7.50 for poor poor service.”

Helpful Report

Posted 7 years ago

Dear James, Thank you for your feedback. I am sorry to hear you are disappointed. We work hard to provide excellent customer service, we are disappointed we haven’t been able live up to this. Please accept our apologies for any inconvenience this has caused you, Kind regards, Chloé

Posted 7 years ago

“Item was not delivered on time. Item was already being sold at JD sports for a much cheaper price and with free delivery by the time mine arrived”

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Posted 7 years ago

“Good service fair prices good delivery times”

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Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Chloé

Posted 7 years ago

“The new away shirt is so nice, however, it took at week to come. I did not also recive any updates as to weather the parcel had been shipped or anything.”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for your feedback. We are happy to hear you are happy with the new England Away Kit! I am sorry to hear you are disappointed. We work hard to provide excellent customer service, we are disappointed we haven’t been able live up to this. Please accept our apologies for any inconvenience this has caused you, Kind regards, Chloé

Posted 7 years ago

“Delivery and product was excellent - thank you”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Chloé

Posted 7 years ago

“Size guide on website is wrong Medium shows 9-10 year old 6-7 got delivered 9 year old son wasn't happy”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for your feedback. I am sorry to hear you are disappointed. our size guide was available to see under the Product details, this showed the Kit in years. The medium on the size guide if for Youths only. However we have now corrected this issue to make it easier for our customers to shop. Please accept our apologies for any inconvenience this has caused you, Kind regards, Chloé

Posted 7 years ago

“very good quality good price came within 5 days would recomend”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

“When the wrong size arrived they were happy to exchange, as it happened I ended up keeping first order and ordered a bigger size as I was happy with the kit and it will do for a present.”

Helpful Report

Posted 7 years ago

? Good afternoon, Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, chloé

Posted 7 years ago

England Store is rated 3.5 based on 837 reviews