“I arrived in Faro and needed a car for a few days. I hadn't booked ahead as I hadn't been sure how long I would be there, so I was limited for options for getting a rental. However, it turned out to be an easy task as the renting a car company had branches both at the airport and around town. It was quick and painless...”
“No car, no refund.
I hired a car for the 4th April. The agency was closed, so I couldn't get my car. Today, 29th May, after one and a half month I info8them, I haven't has yet a reply about what happened nor a refund. Calls, emails... nothing works with them.”
“Despite advertising you can receive a refund if you cancel with more than 48 hours notice this is only true if the car hire is paid in full which they no not make clear. I have had to cancel as my trip has been cancelled due to covid and they have now advised the deposot is non refundable even though I have given more notice.”
