This company they’re just a big rip off. I had warranty work at a garage that went bad with the garage. They called Enterprise to charge me for the car and they did it totally illegal but you get corporate on the phone and the big guy says I’m corporate. This is the stuff I do with every day. We go after it wasn’t dead, but the guy don’t wanna listen. He just wants to shake it off. $342 later And I’m not gonna get that back We never use them ever again and I’ll tell everybody I know about Enterprise
When you are set up for a car for 10 days and it's reserved. Set to pick it up but can't make it till the next day. The lot at 1601 N. College Ave. Bloomington In. You get there and were told. You weren't here to get it so we let it go and we have no car for you. Does that sound like a way to run a business?
I'm making an interview about Enterprise Rent-A-Car across from Aldi's and connect it with cavender collision I would not do business with either one of these companies They did not contact me to let me know my car was okay and picked up the car without my knowledge and left me without a ride and would not rectify the situation among other things they did not do the repair job right and could care less about their consumers or customers. I gave them a zero rating
Dallas location is a hot mess. Had a reservation got there lobby full people steadily coming in not being addressed or acknowledged same treatment we received. Had been waiting an hour. Another customer came in while we were waiting and asked how long we had been waiting we told them an hour and there were still people ahead of us. So called manager heard conversation and spoke up saying we are waiting on cars. That customer called him a smart ass and he told us he wasn't going to serve us to go to another location. Other customer came out behind us too.
