EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.37

4.4 Rating 1,206 Reviews

84 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,206 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very neat installation, excellent service, highly recommended”

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Posted 2 years ago

“Great service and were courteous. Highly recommend”

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Posted 2 years ago

“Excellent service from initial e-mail enquiry to installation. Feedback from eO team was great both via the online application and on the phone. Install went very smoothly. I have one minor issue, a grommet from the face plate of the charger is missing and I am awaiting eO or the installer to remedy this (not heard back yet). If this gets fixed properly the 5 stars from me. If I don't hear back I will be disspointed.”

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Posted 2 years ago

Good morning Garry, I was just wondering if you received a replacement bung to attach to the device? please email support@eocharging.com if you have not and we will ensure to rectify this. Kind regards, Craig Chandler COO

Posted 2 years ago

“Easy and efficient installation. Neater and less cumbersome looking than some of the other wall boxes on the market”

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Posted 2 years ago

“Very professional service from initial booking to installation”

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Posted 2 years ago

“Really helpful with booking, the installer was great”

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Posted 2 years ago

“Excellent service from start to finish - great advice and support - very happy”

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Posted 2 years ago

“My charger is faulty so unable to use vehicle at the minute”

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Posted 2 years ago

“I got a quick and helpful response from EO to my initial enquiry, and superb pre-install consultation from their subcontractor CrossTech Electrical. On the day the CrossTech installer turned up as scheduled, did a bang-up job with the installation, tidied away all the mess afterwards, and went out of his way to deal with a couple of small issues and demonstrate the functionality. The Mini Pro 2 charger itself is small, neat, and connects perfectly to my car, my solar panels, and my wifi.”

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Posted 2 years ago

“Well organised and professional throughout.”

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Posted 2 years ago

“Answered all my queries efficiently”

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Posted 2 years ago

“Wasn’t given a choice of charger by Mercedes had to choose this one where there’s space taken up inside for a board containing the RCD etc where the ones I install have them all built into the charger itself leading to a lot less messy installation. Also the App is not very good.”

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Posted 2 years ago

“Very helpful quick and clean”

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Posted 2 years ago

“I have just had an EO EV charger fitted in my garage the only thing to say is that it was straightforward to install and it works perfectly. Recommended”

EO Charging 5 star review on 27th November 2021

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Posted 2 years ago

“Very straight forward process, professional and friendly staff, neat work and reasonable price.”

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Posted 2 years ago

“Excellent experience from initial ordering to installation. We were kept informed throughout the process and the customer service team were responsive and knowledgable when dealing with our queries. The installation wasn’t straightforward as we needed the unit to be connected via the Consumer Unit in the our Annexe rather than in the main house. Danny the engineer was extremely thorough and professional and consulted us at all stages to make sure we were happy with the proposed approach. The final result is fantastic with a very discreet unit that is almost hidden from view and delivering at full rate to our new Kia eNiro.”

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Posted 2 years ago

“Excellent customer service you have; prompt email response.”

EO Charging 5 star review on 26th November 2021

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Posted 2 years ago

“Very happy with the work done and my installer was very polite, knowledgeable and helpful. The charger is compact and neatly installed and in my preferred location. Nothing specific to criticise but I think the EO app could be improved upon.”

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Posted 2 years ago

“Very quick installation after ordering and system is working well”

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Posted 2 years ago

“Very pleased with the installation. Very helpful and considerate installer, explained everything and cleared up well.”

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Posted 2 years ago

EO Charging is rated 4.4 based on 1,206 reviews