EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.37

4.4 Rating 1,206 Reviews

84 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,206 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

Write Your review

Tell us how EO Charging made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EO people very good at organising installation. Lots of communication Installer was helpful and peasant as well as professional After installation I got support from Crosstech (installers) as my new car was set only to receive 6 amps!Once I adjusted this I got full power from my charger and the EO app allowed timed charging during the night first time. Very pleased”

Helpful Report

Posted 3 years ago

“our installer was very efficient & friendly. we experienced no problems at all.”

Helpful Report

Posted 3 years ago

“Very efficient and able to help with any queries”

Helpful Report

Posted 3 years ago

“They did everything they said they would, when they said they would. The gentlemen that arrived on the day were quick and very helpful. Very happy with EO Chargings service. Steve”

Helpful Report

Posted 3 years ago

“Great service from start to finish and great product”

Helpful Report

Posted 3 years ago

“The installers from EV Domestic did a very neat job and explained how everything worked. The device connected to the Wifi without issue and the setup was quite simple. It's a nicely designed unit and delivered a nice 6.9Kw . It would be ideal if the app could be updated to easily add the tariff you are on. The app worked without issue on my Pixel 4a.”

Helpful Report

Posted 3 years ago

“Really quick in contacting me and the installation of the charger happened a few days later. The person who installed the charger was friendly and considerate, also cleaned the area of work when he finished.”

Helpful Report

Posted 3 years ago

“The charger itself is neat and relatively unobtrusive. The installation was efficient and the installers were very helpful - we had a site visit to work out the best location for the charger and routing of the electrical supply. Unfortunately the EO app is the weak link, it is unreliable and hard to use (as many app store reviewers have pointed out).”

Helpful Report

Posted 3 years ago

“From initial application & installation to the use of the charger & app, I have received a excellent service. Both the charger and the app are very reliable and work well. I would have no hesitation to recommending this company and their products.”

Helpful Report

Posted 3 years ago

“Jade was very helpful in sorting out the details when ordering the charger. We communicated via email and phone. Ashley, the fitter, was professional and friendly. He fitted the charger inside the garage and clearly takes a pride in his work as he paid such attention to details and left the area cleaner than he found it. Brilliant to be able to charge the car at home.”

Helpful Report

Posted 3 years ago

“so far happy, charger seems to work well and charge reasonably quickly. The journey from booking to fitting was good, lots of photos needed and a long form to fill in to obtain government grant. Just over a couple of weeks to wait for fitting and technician was excellent. all in all happy”

Helpful Report

Posted 3 years ago

“The service and attention that J received was nothing short of exemplary.”

Helpful Report

Posted 3 years ago

“Very easy and straightforward”

Helpful Report

Posted 3 years ago

“Promptly installed, easy to use, unobtrusive - exactly what I wanted.”

Helpful Report

Posted 3 years ago

“Charger is compact and relatively unobtrusive compared to other chargers. Simple to use, however the app is a struggle to install and needed to be reloaded twice and worked after 10 or so attempts, so patience required! App is simple to use. Works well with PV panels, especially being able to set a minimum charge level (6A) so as not to use to much from the grid when the sun goes in (most of this summer!)”

Helpful Report

Posted 3 years ago

“Had to chase up the quote & the installation wasnt the best result. Blown the brick as he drilled through into the garage & glued back the pieces with silicone. Picture below”

Helpful Report

Posted 3 years ago

Hi Euros, We’re sorry to hear that you're experiencing issues with your charger and thoroughly appreciate you taking the time to leave us a review. Customer satisfaction is our #1 priority - the situation has been flagged to our Support team with high priority, and our experts have confirmed that they will be in touch with you, in order to resolve this as soon as possible. If this doesn't resolve the matter, then please contact us directly on support@eocharging.com or 0333 77 20 383 (Option 5). Many thanks, The EO Charging team

Posted 3 years ago

“Engineer (Ashley) was excellent. Very knowledgeable and very neat work running the cable. Very pleased with the result.”

Helpful Report

Posted 3 years ago

“small neat charger, fitted quickly pity I seem unable to get smart meter fitted”

Helpful Report

Posted 3 years ago

“Excellent and very considerate installation.”

Helpful Report

Posted 3 years ago

“From start at the enquiry stage to install the service I received from OE was second to none! Application process was so simple, requiring a few photos to help aid the approved installer generating a quote. Regular countdown updates from Edward at OE reminded me of my approaching installation date right to the day. Installation on the day was performed by the approved installer in no time at all, with some brief Instructions on how to operate the smart charger received at the end of installation by the smarter Utility installer which really was so simple. once I downloaded and activated the required App. Happy customer. 👍”

Helpful Report

Posted 3 years ago

EO Charging is rated 4.4 based on 1,206 reviews