EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.37

4.4 Rating 1,206 Reviews

84 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,206 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the service I have recieved.The installer a man called Marcus was very professional and helped with all my queries. Outstanding service,Thank you.”

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Posted 3 years ago

“EO Mini Pro2. It's the smallest, neatest, smartest solution. If you don't want a big white plastic thing with lights on...this is for you. Nice simple app. (Be patient when registering the app is the only advice I would have, some of the steps take a few seconds..took us a couple of goes, but only about 10 min in total.)”

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Posted 3 years ago

“The whole experience was superb as regards the advice and the fitter who arrived when booked. The unit was installed within an hour without loosing the power to the house and WiFi (needed for home working). I am recommending the Eo mini pro units to work colleagues.”

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Posted 3 years ago

“Very efficient professional service. We are very happy with our charger installation.”

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Posted 3 years ago

“Excellent customer service. Their installer was great too. Very happy with the product: as compact as we could find. Works perfectly (been using only for a few weeks)”

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Posted 3 years ago

“Very Happy with the EO Charger, I chose this because it is the nicest looking and best size, also charges perfectly well. Very Happy with the install completed by Mr Charger!”

EO Charging 5 star review on 12th April 2021

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Posted 3 years ago

“Coordination between EO and its installers disjointed at times leading to short notice intstall cancellation on first occasion. Actual installer (Chris) very good and efficient on the day. Only too pleased to work with me to get a good installation and answer all my set questions. App a bit basic with no provision to input tariff's and estimate cost of each charge”

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Posted 3 years ago

“The booking procedure and pre-install advice all very good. The installer was prompt, courteous and tidy. Install completed and demonstrated in a little over two hours.”

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Posted 3 years ago

“Crosstech Electrical were excellent and did a really good job on the installation. The charger is small and neat. All good thanks.”

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Posted 3 years ago

“The whole EO experience was professional, punctual and painless - excellent - and the team were helpful in providing straight forward advice on all facets of EV, which is totally new to me. Thank you.”

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Posted 3 years ago

“Great communication and prompt support to action install of charger with a local installer. The product looks fantastic too! Not too large it will date well”

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Posted 3 years ago

“Very efficient.. can always speak to someone. 100% happy 😃”

EO Charging 5 star review on 9th April 2021

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Posted 3 years ago

“Absolutely brilliant what can I say great service.”

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Posted 3 years ago

“Easy process to go through. EO linked me to an electrician who fitted the charger. The EO Mini Pro 2 has great features (scheduling and manual pause/override) and looks great on the wall as it's compact.”

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Posted 3 years ago

“Outstanding customer service from the team! The guys went out of their way to ensure there was as minimal damage as possible to our new build, on what we feared would be a complex install. They were really friendly, and so efficient in what they did - even cleaned up after!! Couldn't recommend them enough.”

EO Charging 5 star review on 8th April 2021

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Posted 3 years ago

“App is simply awful. Does not work most of time. Does not charge car fully either. A waste !!!”

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Posted 3 years ago

Hi Alan, We’re sorry to hear that you’re having such a frustrating experience with our app and we thoroughly appreciate you taking the time to provide a review. Customer satisfaction is incredibly important to us and we would greatly appreciate the opportunity to work with you in resolving these issues. Could you please contact us immediately on support@eocharging.com or 0333 77 20383. We look forward to hearing back from you. Best, The EO Charging team

Posted 3 years ago

“Amazing service, fast and efficient installation. Neat job. Matt was happy to answer all my questions (being new to EVs). Yet to use charger as car has arrived yet, but installation process was superb.”

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Posted 3 years ago

“Ordering was straight forward requiring a few photos. All questions answered promptly. Installed on time, efficiently and neatly. Working perfectly.”

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Posted 3 years ago

“Very good and efficient service.”

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Posted 3 years ago

“The charger is great, as were the team fitting it, in fact the whole process from enquiry, to order, to my first full charge was simple and seamless.. I plan my charge around my tariff on the app and the rest is done for me. I was very fussy about where I wanted the charger and that I wanted the cables as hidden as possible and I have to say the two guys fitting it could not have been anymore helpful. A lot of my neighbours also have EV chargers and almost all have been over to enquire about mine due to it being so compact and sleek looking. All in all I couldn’t recommend EO enough.”

EO Charging 5 star review on 5th April 2021

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Posted 3 years ago

EO Charging is rated 4.4 based on 1,206 reviews