EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.36

4.4 Rating 1,210 Reviews

83 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,210 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from first contact through to installation. Very friendly sales team with an easy to follow application process and very knowledgeable engineers on site during the install”

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Posted 3 years ago

“The engineer who installed the charging point was very polite punctual and worked in a very clean way. The only thing I didn’t like was the process of ordering the point. There was lots of emails going backwards and forward. But I have to say that Jade was very helpful and patient. The only suggestion I have is that someone comes Otto do a site survey. The point is easy to use and set up.”

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Posted 3 years ago

“The EO Mini pro 2 is everything it needs to be and looks great too (without being the size of a dustbin lid, unlike other wall mounted options). The app works well with the car and vice versa so control is easy to manage. Great install from RollingsEV (recommended EO installer). Good advice from the quote team and an amazing job from the fit team on the day Downside is I can only give a maximum of five stars....”

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Posted 3 years ago

“a classic example of good user friendly attitudes from start to finish. I had started an enquiry with a multi national company and gave up in despair at the performance. These guys did the job with no problems or hassle.”

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Posted 3 years ago

“Quick and easy”

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Posted 3 years ago

“Brilliant, great service and support from start to finish, quality materials used to complete the installation.”

EO Charging 5 star review on 1st June 2021

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Posted 3 years ago

“Engineer was amazing, proper professional and neat installation with great communication before he arrived well done!”

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Posted 3 years ago

“Very good service all round, from the staightforward process of setting it all up (shout out to Jade - Home install team) to the installation service which was pain free done by Matt, EO met and exceeded all expectations.”

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Posted 3 years ago

“Cannot fault the service or the help given. EO have been brilliant in every way and the fitted charger is neat and unobtrusive. We have not yet tried the App so cannot comment on it”

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Posted 3 years ago

“Ash our installer was excellent. Nothing was to much trouble. Top job, very happy.”

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Posted 3 years ago

“Just what I wanted. Helpful efficient service and installation . Thanks.”

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Posted 3 years ago

“Guys arrived on time. Very polite and helpful. Did a really neat job, my wife’s fussy and even she was pleased. Took me through the software registration, which was probably the most difficult part. Charger working fine, excellent job. Thank you.”

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Posted 3 years ago

“EV are a great company. Matt who installed was charming, very precise and clearly knowledgeable about the product and install process. The whole team at EV were super and I look forward to recommending them to any colleagues or friends who purchase or lease an electric car.”

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Posted 3 years ago

“efficient and god value”

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Posted 3 years ago

“Service from start to finish was excellent from EO Charging. The Charge unit itself is excellent, just what we need for a discreet installation and the ability to match it to Octopus Go to get cheap charging rates gives a great total solution”

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Posted 3 years ago

“Installers were quick, efficient and flexible. Installation is clean and perfectly located.”

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Posted 3 years ago

“Had an approved electrician come and install an EO Mini Pro charging point. The unit met my requirements perfectly and looks amazing in the garage. A few niggles setting the app up due to the unit being far away from the router, but I eventually got it setup and it works great with my car! I can now charge quite a bit faster.”

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Posted 3 years ago

“A great EV charger. I was looking for a compact charger with smart features and the EO Mini Pro 2 is the perfect choice. Hardly visible on the side on my property. Very happy overall. Highly recommended”

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Posted 3 years ago

“Although arriving late for the scheduled appointment with no communication initiated by the customer service team, when the engineer arrived he very quickly got to the task and installed the charger exactly where I wanted it and cleaned and tidied up the area. Great job and I am very pleased with the outcome.”

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Posted 3 years ago

“A small hiccup on the installation (down to installer and not EO). All sorted out very quickly. Other than the tiny oversight, the installer was fantastic. Happy days”

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Posted 3 years ago

Hi Richard, We're sorry to hear that you're experiencing a technical problem with your charger and that you are yet to receive a response from our team. Please be assured that we are committed to getting you up and running - our Technical & Support team are reviewing your case as we speak and will contact you directly this morning. Many thanks, The EO Charging team

Posted 3 years ago

EO Charging is rated 4.4 based on 1,210 reviews