EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.37

4.4 Rating 1,206 Reviews

84 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,206 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The EV charger is small but very good, the App could do with some updating. What I would say is that the Technical Support are fantastic and really helpful with any issues”

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Posted 2 years ago

“Charger is even smaller than expected, which is great. The unit itself is very sleek looks good on the front of the house. App performing great so far, nice and simple!”

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Posted 2 years ago

“In truth, the charger is fine but I've had real problems with the company from whom I bought it. Thankfully, EO have been brilliant and have helped me overcome the shorcomings of my supplier. Rating the charger alone I'd have to give it 5*. And EO customer support 6*!”

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Posted 2 years ago

“Excellent all round”

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Posted 2 years ago

“Very good experience. James was so professional and polite. He completed everything we had discussed and requested so efficiently. Quick job very impressed.”

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Posted 2 years ago

“Fantastic installation of the unit, a really neat job and the unit looks great. App connected relatively easily. Can't comment on charging as our EV hasn't arrived yet!”

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Posted 2 years ago

“The charger itself is fine but stay clear of the site survey if you don’t want to do it yourself. The service is poor and the people they send aren’t actually qualified to undertake the work.”

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Posted 2 years ago

“This is customer service excellence at it's best.....fantastic levels of communication prior to installation and our engineer Danny was superb. Highly recommended.”

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Posted 2 years ago

“Very pleased with the installation - the engineers were very helpful and explained our options clearly. The charger itself is very neat and looks great on the wall.”

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Posted 2 years ago

“Nice and easy process, install was quick but very neat. I was very impressed by how small it was.”

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Posted 2 years ago

“install was quick. electrician went thru it all easily. 4 stars instead of 5 because it seems to take 5 hours, rather tan the 3-4 advertised”

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Posted 2 years ago

“Great service from start to finish. The initial form was straight forward to fill out and good contact and communication from EO. Very impressed with Gary and his team from EV-PV that completed the installation. The cable needed to run from the house, up the garden to the garage. Gary contacted me before the installation date to ensure he planned ahead as to where the cable would go. On the day the team got on with it and the charger was installed without any fuss. The trench dug up the garden and the cable attached to the house is a very neat job. The charger was fitted inside the garage exactly where I asked. All in all very happy and would recommend EO and EV-PV for there work.”

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Posted 2 years ago

“You cannot beat the fantastic experience from start to finish very professional and courteous would recommend 100%”

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Posted 2 years ago

“EO claimed that fitting would be in six weeks, took three and half months, finally fitted a 10 daysago and worked for ten minutes until the electrician left. Has not worked since and no sign of anyone coming to fix it”

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Posted 2 years ago

“Excellent charger. Small and reasonably discreet. Works well. Excellent fitting service by Crosstech. We order the tethered version as it’s in our garage..”

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Posted 2 years ago

“The service was avg. the plug me in paper work people know nothing don’t expect them to what a waste of £60. If you have an install which is non standard don’t expect a very well broken down invoice from their installers. Their installers will not contact you will not ans the phone and will not listen to you and talk over you on the phone, and moan about being cold and outside while on a job. The installers staff will invoice at 2353 on a Sunday night and won’t answer the phone in the office because of a issue that doesn’t need to be my issue. You can write a complaint and have it never answered. It’s a wall charger they all do the same thing. It doesn’t really matter at the end of the day. It’s a nice small box yes and has a plug on it.”

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Posted 2 years ago

“The supply and fitting of our charger outlet was seemless and the installation staff were very pleasant and helpful, explains it all as they progressed. Would heartly recommend the company.”

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Posted 2 years ago

“Very bad Customers service. Contract agreed and money paid and then more money. No grommets for the Screw holes and no instructions on how to use them. Very bad experience”

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Posted 2 years ago

“Excellent. Helpfull and efficient”

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Posted 2 years ago

“Why is there not a zero star option because this company deserves it. This is a disaster product. The company has no maintenance system in place whatsoever. I had problems with my charger from day 1 which took weeks to fix and then only after I left a stinging review. I was invited to amend the review on the promise of a replacement charger which has never materialised over a year after it was promised. When I followed up I was ignored. This unreliable heap of junk this company supplies has packed up once again. This is sadly the only way this company does anything. Nobody will offer any assistance until you leave a bad review. Pending the action they now take I will be leaving further revelations in due course.”

Helpful Report

Posted 2 years ago

EO Charging is rated 4.4 based on 1,206 reviews