EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.37

4.4 Rating 1,206 Reviews

84 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,206 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

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EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good installation. Installers were very helpful explaining all the different options. Did a good job inside and out. Charger looks really smart too”

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Posted 3 years ago

“Customer sevices were excellent. Very helpful and answered any questions I had clearly”

EO Charging 5 star review on 10th March 2021

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Posted 3 years ago

“The installation went smoothly, the person that carried out the installation was very professional and had been well trained. Very pleased, thank you EO”

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Posted 3 years ago

“The installation service was excellent - easy to set up and easy on the day too despite the challenges of the pandemic.”

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Posted 3 years ago

“Very efficient, personable service all carried out at the times stated”

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Posted 3 years ago

“Installation was quick and the Charing unit was easy to connect to and set up.”

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Posted 3 years ago

“Fantastic service for a great product.”

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Posted 3 years ago

“Ashley was excellent. Very polite, professional and explained the process really clearly. Delighted with my EO charger and the installation. Thank you.”

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Posted 3 years ago

“Great customer service - I can't remember the last time I had such incredible support with a positive can (and will) do attitude - lightening quick responses - and on a Sunday!”

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Posted 3 years ago

“We have had an excellent service from EO. The initial ordering process was very simple and the installation was great. The installers made sure the location was exactly where we wanted it to be and were very friendly. The charging unit itself is compact and looks good.”

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Posted 3 years ago

“If you don’t want your EVCP to be a feature but instead want a small compact unit that looks great then you can’t go wrong the EO mini pro 2 Installation by Octopus Energy went very smoothly and got us up and running with the App straight away.”

EO Charging 5 star review on 7th March 2021

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Posted 3 years ago

“Very pleased with the service provided by EO. Their account team was very helpful in answering some initial queries, and helping me through the initial questionnaire process to understand the exact installation requirements. Whole installation from start to finish (and successful car charging) was completed in less than 7 days.”

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Posted 3 years ago

“Brilliant customer service and great looking charging unit!”

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Posted 3 years ago

“Installation and set up very easy. It would be 5 stars if the app were more reliable.”

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Posted 3 years ago

“Great experience from start to finish very professional and the box looks great a very smart small box that blends in well.”

EO Charging 5 star review on 6th March 2021

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Posted 3 years ago

“Great looking charger. Small box that fits neatly on the wall. The installer In London I was allocated was great too IN-CHARGE EV INSTALLATION Ltd.”

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Posted 3 years ago

“As my charger has just been fitted I cannot yet comment on the quality of the product. However, my dealings with the company have been straightforward, speedy. They have always kept me in the loop about time scales and the fitter Ben, from Octopus Energy, has been first class. He explained exactly what he was going to do, offered choices in terms of where exactly the charger could go and where he could run the wiring, and helped me set up the EO app once the installation was complete. Very happy with the product and service to date.”

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Posted 3 years ago

“Great service from start to finish. Ashley our installation guy was fantastic. Highly recommend”

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Posted 3 years ago

“great service great outcome well pleased with the service”

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Posted 3 years ago

“The service I have received from EO, as well as their installer, has been fantastic from start to finish. The whole process was made very simple and the team kept in regular contact with me to keep me updated and were always very polite and helpful.”

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Posted 3 years ago

EO Charging is rated 4.4 based on 1,206 reviews