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Epic Cosplay Wigs Reviews

4.8 Rating 3,169 Reviews
97 %
of reviewers recommend Epic Cosplay Wigs
4.8
Based on 3,169 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Their website is not necessarily the most organized, with each color selection being listed as a completely separate item. This can make it pretty trickly to navigate, but once you actually find what you want the product is great! Both my wigs have been exactly what I was looking for, shipped quickly, matched the description, and had great texture and thickness.
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Posted 2 years ago
Hello the package went through customs costs and I had to pay 15€ extra, which I thought was pretty stupid and sad, I won't order here again im sorry. But the wig was very cool
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Posted 2 years ago
Thank you so much for your review. We wish we could cover the duties/customs. Unfortunately, different countries have different duty/tax rate and policy, we don't have those information. That's why we cannot cover it. We have this written in our shipping policy on our store website. https://www.epiccosplay.com/pages/shipping-policy. Thank you so much for your understanding.
Posted 2 years ago
Had no issues.
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Posted 2 years ago
Great company! Delivery is always fast, on time, with great products.
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Posted 2 years ago
My favorite wig company!
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Posted 2 years ago
і'᥎ᥱ ᥆rძᥱrძ 𝖿r᥆m ᥱ⍴іᥴ ᥴ᥆s⍴ᥣᥲᥡ 𝗍ᥕіᥴᥱ ᥒ᥆ᥕ ᥲᥒძ ᥴᥲᥒ sᥲᥡ ᥒ᥆𝗍һіᥒg ᑲᥙ𝗍 ⍴rᥲіsᥱ. sһі⍴⍴іᥒg іs 𝖿ᥲs𝗍 (ᥲᥒძ 𝖿rᥱᥱ) ᥲᥒძ 𝗍һᥱ ᥕіgs ᥲrᥱ grᥱᥲ𝗍 𝗊ᥙᥲᥣі𝗍ᥡ. kᥱᥱ⍴ ᥙ⍴ 𝗍һᥱ g᥆᥆ძ ᥕ᥆rk gᥙᥡs!!
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Posted 2 years ago
I'm really happy with the service I received with the Epic Cosplay team. One of the items that I purchased was not available and they sent an email quickly notifying me. I was able to replace the item with something else and my items were sent in a timely manner.
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Posted 2 years ago
I’m a little torn! I work with the princess party community and have been styling wigs for 7 years now so I’m pretty aware of how wigs should act with certain products and styling. I’ve purchased 2 wigs from EC because everyone loves them, their shade and style range is massive and I can find what I want super simple on their website for a decent price. But the 2 wigs I got have been TERRIBLE and IMPOSSIBLE to work with! The first one wouldn’t curl, hold a tease but also tangled like crazy! I though I must have gotten a bad base and bought another one - this one curled but came SO tangled and the more I brush the curls out as I’ve done the last 7 years the more tangled it gets. Maybe I got two bad bases? I’m not sure if I’ll buy here again though based on how bad these experiences were.
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Posted 2 years ago
I am so sorry about this. We have many customers who are wig stylists and work on lots of princess-related projects. So far we haven't heard a similar experience like yours. Maybe bad luck? If you have time, could you please send us your order number to support@epiccosplay.com? Our support team can help you further. Thank you so much for your time.
Posted 2 years ago
Love my purchase! Hair came rolled neatly in a hair net. It was soft,...and had no tangles at all. The hair is silky smooth! The pricing was fabulous and it arrived quickly. I am very happy with my purchase!
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Posted 2 years ago
Quick shipping and I love how close they are to me so I can get emergency and last minute cosplays done!
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Posted 2 years ago
Very fast response when making a change to my order. Thank you!
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Posted 2 years ago
Always reliable, and in stock. Came in a pinch when Arda was severely backordered
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Posted 2 years ago
My experience with Epic Cosplay since 2014 has always been positive. I've always gotten my items on time and they're high quality!
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Posted 2 years ago
I always love their wigs, they’re easy to style and easy to take care of even if they’re long. They’re on the affordable side too
Epic Cosplay Wigs 5 star review on 16th April 2023 Epic Cosplay Wigs 5 star review on 16th April 2023 Epic Cosplay Wigs 5 star review on 16th April 2023 Epic Cosplay Wigs 5 star review on 16th April 2023
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Posted 2 years ago
Shipping was very fast, and the wig quality is wonderful!
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Posted 2 years ago
The absolute goat yall are amazing for helping on the situation where my wig git stolen at the post office
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Posted 2 years ago
I love their wigs! They have so many to choose from and with so many variations of many of them! The prices are reasonable and they’re high quality wigs. I’ll definitely be visiting the site again!
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Posted 2 years ago
Everything I expected. I'm impressed by the quality for the price, will definitely buy again!
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Posted 2 years ago
These wigs are beautiful and hardy! There's such a wide array of choices for all of your cosplaying needs and the customer service is great on top of it. I received my order within 2 weeks of placement and the packaging was clearly done with care. Epic Cosplay Wigs never disappoints!
Epic Cosplay Wigs 5 star review on 12th April 2023 Epic Cosplay Wigs 5 star review on 12th April 2023 Epic Cosplay Wigs 5 star review on 12th April 2023 Epic Cosplay Wigs 5 star review on 12th April 2023
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Posted 2 years ago
This company’s wigs seem to be super nice and high quality! A little itchy but that seems to be a thing with most real wigs :3
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Posted 2 years ago
Epic Cosplay Wigs is rated 4.8 based on 3,169 reviews