Epic Cosplay Wigs Reviews

Name: Epic Cosplay Wigs
Address: 13 Orchard Rd, Ste 106, Lake Forest, California
Rating: 4.84

4.8 Rating 3,100 Reviews

97 %

of reviewers recommend Epic Cosplay Wigs

4.8

Based on 3,100 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Epic Cosplay Wigs 5 star review on 9th January 2025

1617

Anonymous

Anonymous // 01/01/2019

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“Wigs are Super easy to style and light weight. Customer service is spot on and resolves any issues promptly.”

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Posted 1 year ago

“I have been so impressed by this company in all aspects. The wigs are good quality, the price is appropriate, customer service is prompt and helpful, and shipping is quick!”

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Posted 1 year ago

“Wig was great except some wefts were torn off of the wig cap. Reached out to customer service but no one responded. Easily fixable though, just wish I didn’t pay so much for a damaged wig.”

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Posted 1 year ago

Hi there, Just saw this review. We checked our records. You wrote to our support on Oct.7 which was Saturday. We replied to you on Oct.9 Monday. And you were okay with our solution. Could you please give an update on this review ? Thank you so much

Posted 1 year ago

“Don’t order a really long wig. Absolutely terrible. Way too thick and impossible to untangle, even with detangling spray. Trying to brush it just made more tangles. Either get a short one or Save your money and order a real wig”

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Posted 1 year ago

We are so sorry to hear about this problem. I don’t know if you’re familiar with working with longer wigs and detangling them already, but if not, I'd like to go over a few things about handling long wigs. Long wigs need more attention and maintenance simply due to their long length. They have over thousands and thousands of small wig fibers that tangle more easily than a shorter wig. It’s not easy dealing with a long wig, but there are ways to mitigate that. We recommend using a wide tooth comb. Please always comb the very BOTTOM of the wig and gradually work your way to the top. Always avoid starting from top to bottom. Once you’ve successfully combed out the current area, move your comb a little higher. If frizzing/matting starts to happen, typically a normal flat iron (avoid chi irons) on low setting can sometimes remove the frizziness. If not, it just means it’s too damage and you would most likely need to trim that area off. Frizziness is caused by the comb pulling on the wig which creates tension on the fibers. The resulting tension creates heat energy within the fibers which causes it to frizz. Again, putting a flat iron on low sitting usually fixes this. If it’s just a small part of your wig that’s frizzed/damaged, we do suggest using these techniques above to repair it. You can also check here for more information. https://www.epiccosplay.com/pages/wig-care-guide BTW, we've been selling this style for at least 4 years. Maybe you got a defective one? Our support team can reach out to you for more details, if you have time can send some images to our support@epiccosplay.com. Thank you so much

Posted 1 year ago

“Good selection”

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Posted 1 year ago

“The wig I ordered came looking almost exactly like the picture. It only took minimal styling to get it the way I want it, which is good, because this is my first time styling a wig. It arrived exactly a week after I ordered it, which was faster than I was expecting. Of course, I didn't know what to expect. The wig looks so natural on me. I bought it in a similar shade to my natural hair color, and when I sent pictures of myself wearing it to my family, they were convinced it was my real hair. The wig caps do a great job of concealing my hair as well.”

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Posted 1 year ago

“I've bought a few wigs from Epic Cosplay over the years, and each time, they looked like the photos. The wigs are full and handle styling well, and shipping was fast.”

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Posted 1 year ago

“Horrible return policy”

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Posted 1 year ago

“Good experience ordering multiple wigs (for multiple cosplayers). Everything was well packaged, arrived on time, and was exactly as pictured. Will definitely order again.”

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Posted 1 year ago

“Always great quality, quick shipping, and love the points system!”

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Posted 1 year ago

“My favorite place to go for wigs! Easy to style and there is always a large selection of colors and styles!”

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Posted 1 year ago

“The wig came quickly, and was great quality! Super easy to order, and overall great experience!! I will be buying from here again!!”

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Posted 1 year ago

“A lot faster shipping then what I was expecting, the wig was ordered a few days after I ordered it 1000/10 would order again”

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Posted 1 year ago

“Wonderful as always! Great system, shipping, and customer service.”

Epic Cosplay Wigs 5 star review on 3rd October 2023

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Posted 1 year ago

“good quality wigs and good services too! it didnt take that long at all to ship halfway around the world XD”

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Posted 1 year ago

“This is my first time ordering them. It was recommend from a friend. The feel of it is so soft! And full! I did had to wait because the one they had was broken and I’m glad they told me instead of shipping it to me. They were so good in informing me of everything!”

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Posted 1 year ago

“You did not mark out if a wig was out of stock or not and let me know after. Although I was offered another wig of the same style, the color was not what I was looking for. I ordered a different wig and it was okay, however, there are some slight weft showings at the top of the head, and since I had to pay an additional 5 dollars (bringing my total up to almost 40 dollars) I was disappointed in the quality and was expecting a full wig with no balding spots.”

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Posted 1 year ago

“I'm very happy with Epic Cosplay Wigs so far! My order was on backorder and Yena kept me updated on the timeline for the restock which I appreciated. Once it did ship it arrived very quickly.”

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Posted 1 year ago

“Epic Cosplay Wigs is what I'd recommend in the event that Arda Wigs has something out of stock or something that is too expensive for the user's needs. It also has free shipping, so you won't have to pay extra!”

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Posted 1 year ago

“The wig is very thick and good quality and doesn’t tangle as much as some other wigs I own:)”

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Posted 1 year ago

Epic Cosplay Wigs is rated 4.8 based on 3,100 reviews