“Can't be more angry at the predatory and manipulative nature of this site. They hide what they're doing. They present forms to you without a cancel or decline button. They say they are transparent while they effectively steal from you. They sign you up for a service you do not want. Please, do yourself a favor and stay away from this site.”
“Stay away. They told me the report was only $1 which I agreed to. The "report" was a bunch of useless information other than the VIN. I cancelled the account right away, but they charged me $99 anyway.”
“This the worst Vin service I have ever had. I had canceled the subscription and yet they still charged my credit card. They refuse to refund my money and instead wants to give me credit for another month is a low sleepy ball option. Word of advice stay the he'll away from these slime balls”
“I purchased a package of 4 reports and was not disappointed. It was a lot cheaper to get multiple reports and these reports were super helpful as I was trying to make a final decision regarding a car purchase. Can recommend this service to all.”
“I am writing to express my dissatisfaction with a recent transaction on your platform. I purchased a car report for $1, unaware that this would automatically enroll me in a monthly membership costing $49.99. At the time of payment, there was no clear notification about this automatic renewal.
To my surprise, I was charged $49.99 this morning without any prior email notification or reminder, even though the 3-day trial period I initially signed up for had not yet ended.
I immediately contacted your support team to request a refund, but was informed that I could only receive an EpicVin credit, which I find unacceptable.”
“Don't fall for it from these scammers. They need to be shut down. Will come back and STEAL 49.99 from you in the middle of the night. Get your bank involved to get your money back and leave a bad review for them everywhere you can. Close these clowns down.
⬇️ See Scam Bot Reply Below ⬇️
⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️”
“My PayPal was used without my consent to purchase what appears to be a trial through EpicVin. I was then charged for a subscription. I called the 800 number and the representative was extraordinarily unhelpful. I have disputed this through PayPal, but I also have collected a comprehensive list of the names and info for each member of the EpicVin team. Every single staff member will be hearing from me repeatedly until I receive a refund. Every single one. This company has a reputation for being a scam, for tricking people out of their money, and for refusing to assist customers with refunds. I will be happy to begin circulating information on every staff member of this company so that others who have been cheated can take further action.”
“Hey This is Priyan
Recently I used trial epicvin and it was nice. But after 3 days, my account debited 49.99$ and 99$ on the same day.
They are not willing to refund this amount. Fraud company and never use their services
Their customer service is very rude. I have never experienced this kind of situation with any other business firms.”
“I was so happy that I found this service! I was able to check out the vehicles I wanted to purchase and saw the entire history which prompted me to finalize the purchase. Great 3-day trial option that is easy to cancel and you can find out everything you need to know easily!”
“Hi All,
Beware of this scammer. They will take your money from your pocket without any concern. Exactly same thing happened with me like other people. Start with $1 trial and took $50 US dollar from the account without any concern. My subscription was cancelled automatically in 06.05.2024. However, they charged me and have no support from the customer support team. They send you some fake information about their trial policy. Screenshot attached here. One side of the screen showing subscription active and other side showing cancelled. They caught by themselves. Please ensure all cancel the future transaction with your bank. Thanks”
Dear Customer,
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
Our $1 trial period is designed to offer users a glimpse into the value of our services, allowing them to experience firsthand what EpicVIN has to offer. It's important to note that this trial period is clearly outlined on the purchase page before the payment is made, with automatic conversion to a monthly subscription if not canceled within the specified timeframe.
We strive for transparency and clarity in all our communications, which is why we ensure that our subscription terms are agreed upon before any purchase is made. For your reference, please find a screenshot of our purchase page here:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at leadership@epicvin.com.
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
Warm regards,
The EpicVIN Team
“Overall, it was a satisfactory experience; I obtained an unlimited subscription, which was definitely worth the money. The material is precise and thorough.”
Dear Donna,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
“Advertises $1 report. Secure checkout button asks to accept $1 charge amount. If you don’t scroll down you miss the fine print that unclearly states you have 3 days to cancel a subscription or will be charged $49.99 and PayPal would not refund.”
Dear Customer,
Thank you for providing us with your valuable feedback.
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at leadership@epicvin.com. We value your insights, and every voice is essential to us.
Thank you for choosing EpicVIN. We are committed to serving you better.
Warm regards,
The EpicVIN Team
“All things considered, it was a good experience; I went for an unlimited subscription, which was an excellent investment. The information is accurate and detailed.”
Dear Kevin,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
Dear Ahsan,
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
Our $1 trial period is designed to offer users a glimpse into the value of our services, allowing them to experience firsthand what EpicVIN has to offer. It's important to note that this trial period is clearly outlined on the purchase page before the payment is made, with automatic conversion to a monthly subscription if not canceled within the specified timeframe.
We strive for transparency and clarity in all our communications, which is why we ensure that our subscription terms are agreed upon before any purchase is made. For your reference, please find a screenshot of our purchase page here:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at leadership@epicvin.com.
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
Warm regards,
The EpicVIN Team
“Scammer company. I purchased a “one-time” report, no problems. What’s in the fine print is a subscription for $50 per month. I cancelled the subscription as soon as I saw it hit the bank. They refused to refund the $50. They advertised a one-time report and you are actually buying a subscription.
They responded to this review stating that it was clear in their “terms of service” that it was a trial. It is not clear, especially if it is buried in the “agreement”. They did offer a credit for further use of their service. But they know people are just using it once. And trick you into a subscription.”
Dear Customer,
Thank you for providing us with your valuable feedback.
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at leadership@epicvin.com. We value your insights, and every voice is essential to us.
Thank you for choosing EpicVIN. We are committed to serving you better.
Warm regards,
The EpicVIN Team
