“Overall, it was a satisfactory experience; I obtained an unlimited subscription, which was definitely worth the money. The material is precise and thorough.”
Dear Donna,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
“Advertises $1 report. Secure checkout button asks to accept $1 charge amount. If you don’t scroll down you miss the fine print that unclearly states you have 3 days to cancel a subscription or will be charged $49.99 and PayPal would not refund.”
Dear Customer,
Thank you for providing us with your valuable feedback.
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at leadership@epicvin.com. We value your insights, and every voice is essential to us.
Thank you for choosing EpicVIN. We are committed to serving you better.
Warm regards,
The EpicVIN Team
“All things considered, it was a good experience; I went for an unlimited subscription, which was an excellent investment. The information is accurate and detailed.”
Dear Kevin,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
Dear Ahsan,
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
Our $1 trial period is designed to offer users a glimpse into the value of our services, allowing them to experience firsthand what EpicVIN has to offer. It's important to note that this trial period is clearly outlined on the purchase page before the payment is made, with automatic conversion to a monthly subscription if not canceled within the specified timeframe.
We strive for transparency and clarity in all our communications, which is why we ensure that our subscription terms are agreed upon before any purchase is made. For your reference, please find a screenshot of our purchase page here:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at leadership@epicvin.com.
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
Warm regards,
The EpicVIN Team
“Scammer company. I purchased a “one-time” report, no problems. What’s in the fine print is a subscription for $50 per month. I cancelled the subscription as soon as I saw it hit the bank. They refused to refund the $50. They advertised a one-time report and you are actually buying a subscription.
They responded to this review stating that it was clear in their “terms of service” that it was a trial. It is not clear, especially if it is buried in the “agreement”. They did offer a credit for further use of their service. But they know people are just using it once. And trick you into a subscription.”
Dear Customer,
Thank you for providing us with your valuable feedback.
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at leadership@epicvin.com. We value your insights, and every voice is essential to us.
Thank you for choosing EpicVIN. We are committed to serving you better.
Warm regards,
The EpicVIN Team
“I recommend this service to anyone on the market for a used vehicle. They have all of the information you need, including accurate odometer readings and vehicle history. Bravo!”
Dear Trudy,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
“Dear all , please stay away from this website. They automatically subscribe even you use their single service and deduct monthly 49.99$. You will not realize that you are subscribed as its nowhere showing while using this website. They are scam”
Dear Customer,
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.
Warm regards,
The EpicVIN Team
“This is a scam company. Do not sign up for the three day trial. They will bill you credit card for $50 within 72 hours. You will not get your money back.”
Dear Ray,
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
Our $1 trial period is designed to offer users a glimpse into the value of our services, allowing them to experience firsthand what EpicVIN has to offer. It's important to note that this trial period is clearly outlined on the purchase page before the payment is made, with automatic conversion to a monthly subscription if not canceled within the specified timeframe.
We strive for transparency and clarity in all our communications, which is why we ensure that our subscription terms are agreed upon before any purchase is made. For your reference, please find a screenshot of our purchase page here:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at leadership@epicvin.com.
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
Warm regards,
The EpicVIN Team
Dear Jon,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
Dear Richard,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
“It's a scam company.
I've ordered their 3-days trial for 1 USD. With no obligations to continue. Of course, they have read my card information.
Just after using it for a couple of hours, I clicked the cancel subscription button.
11 days later, they charge me 49,99 USD for premium membership.
They refuse to refund, telling me that they don't see the history of me canceling the subscription, even though I've never logged back to the account or downloaded any more VINs since day 1.
Be very careful, they're trying to catch customers on their money.”
Dear Vladas,
Thank you for providing us with your valuable feedback.
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at leadership@epicvin.com. We value your insights, and every voice is essential to us.
Thank you for choosing EpicVIN. We are committed to serving you better.
Warm regards,
The EpicVIN Team
Dear Dana,
Thank you for your wonderful feedback! We're delighted to know you found our reports professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
Dear Gloria,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
“Epicvin are big scammers they will show you $1 and take your card details, without giving any email notification or anything they steal $49.99 from your account even if you don’t use it also. One of the worst customer service and biggest online scammers.”
Dear Pranay,
Thank you for taking the time to provide us with your feedback. We truly appreciate your insights and are committed to addressing any concerns you may have.
Our $1 trial period is designed to offer users a glimpse into the value of our services, allowing them to experience firsthand what EpicVIN has to offer. It's important to note that this trial period is clearly outlined on the purchase page before the payment is made, with automatic conversion to a monthly subscription if not canceled within the specified timeframe.
We strive for transparency and clarity in all our communications, which is why we ensure that our subscription terms are agreed upon before any purchase is made. For your reference, please find a screenshot of our purchase page here:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have any suggestions on how we can further improve our services or would like to communicate directly with our leadership team, please feel free to reach out to us at leadership@epicvin.com.
Thank you once again for choosing EpicVIN. We are dedicated to enhancing your experience with us.
Warm regards,
The EpicVIN Team
“Kate Lockwood from the support team deserves a shoutout. She made sure I understood how to make the most out of my reports and was just a message away whenever I had a question. It's rare to get this level of personal attention these days.”
Dear Bonnie,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
“Epicvin is a scam company. They advertise the $1 trial to lure you in, and then they charge you $50/month behind your back. They claim that the process is transparent, but that's a lie. They intentionaly make it their business model to refuse refunds after charging you, because that's how they make money.
I cannot believe that they charged me $100 for NOT using their services...
Stay away from them.”
Dear Customer,
Thank you for providing us with your valuable feedback.
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at leadership@epicvin.com. We value your insights, and every voice is essential to us.
Thank you for choosing EpicVIN. We are committed to serving you better.
Warm regards,
The EpicVIN Team
Dear Pierce,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We are always available to assist you.
Warm regards,
EpicVIN Team
“Scam company out there for VIN report. Real scam and theft. I purchased a repport for 1USD and three days later I got charged 49USD for so called monthly subscription which I have never done.”
Dear Customer,
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.
Warm regards,
The EpicVIN Team
“The level of detail in each report really blew me away. I could see clear photos, comprehensive damage reports, and even the odometer reading. And it's more affordable than similar services I've used, without any drop in the quality of information provided”
Dear Zainab,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
Dear John,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
