“*************** Very Bad experience
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I had a terrible experience with EpicVin. After signing up for their 3-day free trial, I was unable to locate my account to cancel it in time. I sent them an email, but received no response. To my surprise, today I found that I had been charged, and I contacted them immediately—within 3 minutes of realizing the charge. Unfortunately, they told me they couldn’t offer a refund due to their policy, and their customer service was rude and completely unhelpful. They didn’t even attempt to resolve the issue or show any understanding. I find their lack of support and transparency appalling. Their customer service is absolutely dreadful, and I would strongly advise against using their service. It’s frustrating, unprofessional, and a waste of time. Do yourself a favor and avoid EpicVin.”
“Thieves. They are advertising 1$ to check your car history, after you pay and 3 days have passed I was charged 100$ for a monthly subscription at epicvin. I was shocked. Immediately I contacted support to get a refund since this was not displayed at the moment of the purchase, and they replied that they can’t refund. They are just milking people money like this and support doesn’t even care the only thing they say is that they understand but they cant do anything. Worst company ever. Fraud schemes!!! I cant believe this is a company based in USA and operates like this. I hope this issue gets as many complaints to shut this shittyyy company down.”
“Extremely Disappointed with EpicVin’s unprofessional Customer Service
I’m very disappointed with my experience with EpicVin. I subscribed to their service to check a car report i wanted to purchase, which worked fine. However, I forgot to unsubscribe and was later charged for a membership I didn’t intend to keep. When I contacted customer service to request a refund, they refused, citing their company policy as the reason.
While I understand the importance of policies, good customer service often means making exceptions in genuine cases like this. I wasn’t trying to misuse the service—just an honest mistake—but EpicVin showed zero flexibility or willingness to accommodate.
This rigid approach feels unfair, especially for a service that isn’t being actively used. A company’s ability to empathize and work with its customers says a lot about its values, and unfortunately, this experience has left me with a negative impression of EpicVin. I wouldn’t recommend them at all !”
“I got all the information I required from this site to look into a car's history, including its owners and accidents. After I had everything, I cancelled the subscription.”
“The unlimited monthly subscription has been a perfect choice for me. I don’t have to worry about extra charges, no matter how many reports I run. Love the convenience!”
“I used this service to examine the history of my car and obtained all the information I needed, including accident records and past owners. I then canceled my subscription.”
“Using their trial was a total game-changer! The reports were incredibly detailed, filled with photos, and provided everything I needed. The option to test without committing to a full subscription is fantastic. Highly recommend!”
“Their trial was fantastic when I used it! The reports had all the information I required, along with a tonne of photographs. It was a big plus to be able to test without committing to a month. I highly recommend this service!”
“Their trial was a fantastic opportunity to learn about everything! The reports were thorough, had all the required information, and had a tonne of pictures. The ability to test without committing is fantastic. Definitely worth it!”
“I went for the package of 16 reports, and it was a steal! Way cheaper compared to buying one report at a time and the reports are still very detailed and easy to follow - everything I needed was there.”
“This service provided me with the ownership history, accident records, and other information I required about a car's past. I unsubscribed after getting what I needed.”
“They are frauders! They are crooks and deceivers. they offer you a trial period for $1 and then withdraw $99.99 from your card as an automatic subscription. naturally, it is there automatically and all you can do is write to support so that they return your money to you. but no one returns the money. so they just stole your $99.99 from the card and say they can't give you your money back. at the same time, they give incorrect reports on cars. I ordered a report on a European car, and they sent me a report that the car was from the USA. A terrible experience!!!!”
“I’m so glad I found this service! The customer support has been amazing. I had a few questions after signing up for their unlimited subscription and they took the time to answer everything in detail.”
“reports are packed with useful details—photos, mileage, and damage history. i was surprised by how affordable they are compared to others but still offer the same high-quality information. Perfect for anyone checking out multiple cars😊”
“reports are packed with useful details—photos, mileage, and damage history. i was surprised by how affordable they are compared to others but still offer the same high-quality information. Perfect for anyone checking out multiple cars😊”
“The experience of using their trial was fantastic. The comprehensive reports were flawless, including all necessary details and photographs. I adore that I could try it out before making a full commitment. Strongly recommended!”
