“This company is a total scam! They offer a "membership" or a one time only look up. I selected the one time only look up that just so happens to also include a free 3 day trial of the membership! After 3 days, I was charged $49.99. They promised me a refund on 2/22 within 5 days but never refunded my money. They are now saying that since I opened a dispute with my bank, they can't intervene. WHAT?!!! They are NOT legit. Save your money and do not go to this site.”
Dear Customer,
Thank you for providing us with your valuable feedback.
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at leadership@epicvin.com. We value your insights, and every voice is essential to us.
Thank you for choosing EpicVIN. We are committed to serving you better.
Warm regards,
The EpicVIN Team
“Buying my kid's first car felt like a big deal, so a colleague told me about this service and their trial. I wanted to make sure it was a safe choice so appreciated it. This service showed me everything about the car's history, so I knew I was making a good pick and then canceled subscription.”
Dear Wesley,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We are always available to assist you.
Warm regards,
EpicVIN Team
“Thanks to this service, I got a detailed report that included all the information about the car I was going to purchase, and I felt confident about my choice after I read through it. Great service! And their cancelation policy is also nice.”
Dear Angela,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
Dear Kendra,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
“Whenever I had any questions or needed help their customer service was always available and they responded quickly with everything i needed. a complete vehicle history for a more than decent price, couldn't ask for more.🙂👍”
Dear Austin,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
“Having a 3-day trial is super cool! This way you can test it out and do not necessarily need to spend a fortune on getting an accurate VIN report. Thanks!”
Dear Gareth,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
“Bought the 16 report package and it saved me a bunch compared to individual purchases. For someone frequently checking car histories, this is a great deal - an ideal fit for me.”
Dear Brad,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We are always available to assist you.
Warm regards,
EpicVIN Team
Dear Louis,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
“Nice service if you are looking for a detailed report on the car you are interested in. They run an odometer check and provide photos on sale too. Very convenient.”
Dear Gabrielle,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We are always available to assist you.
Warm regards,
EpicVIN Team
Dear Anthea,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
“Their reports are a great deal. They cost less than other places I saw, but they still give all the important details like car history and condition. Indeed refreshing.”
Dear Monica,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
“Everything you need to know about a vehicle - they got that information in their reports. Fantastic service, especially if you work with cars. Cannot recommend it enough.”
Dear Emma,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
Dear Liz,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We are always available to assist you.
Warm regards,
EpicVIN Team
Dear Client,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
