“Your size chart sucks and customer service follows suit. No exchange I am told. I’m stuck with 3 skirts I cannot use and out $50. I won’t be using you again.”
“I received the order but the items are not what I expected! One skirt I already have when I purchased the top and bottom some years ago! I ordered the items pictured on the ad! The size is good but I’d like to know if the items can be replaced or just that one item! I would prefer to get the skirts pictured on the add!
Thank you and looking forward for a response!”
“i didn't realize that I could not return an item that was on sale. I had ordered a large and medium of the ombre effect geo dress because I was not sure what size would fit best. It wasn't until I tried to return the medium that I found out I could not return it. Usually when you buy an item online, it will say "final sale." This was not clear at all. Therefore, probably will not be purchasing much in the future.”
“I have learned from our buyer that you will no longer make pretty skorts in a 1X. Big mistake. That size is almost always sold out. Pretty shirts too. I have been one of your biggest fans and wear your skorts and shirts 5 days a week. Well, they better last a long time!”
“In the past year, EP dropped the 19" length skirt. Now it appears the 17 1/2" is also being phased out. It was a really stupid move on the company's part. Starting to look elsewhere”