“I can't speak highly enough about Equafleece. I wanted to buy my dog a jumper and wasn't quite sure on the sizing. I emailed her measurements and they recommended a size and it fits perfectly. Unfortunately, after many months doggo ripped it badly. Nothing to do with the product and everything to do with a barbed wire fence. I asked if they could repair it, they said yes, I sent it off and had the jumper returned a week or so later. The patch repair is so good that the jumper is now as good as new. They even repaired a smaller, older rip that I had repaired myself. And the cost of all this: nothing pretty much, well £5 but that included return postage. An amazing service. As for the jumper itself, it's great. It looks very comfortable to wear and keeps her warm and dry. Not warm enough for deepest darkest winter here in Scotland but great for cold or cool, wet days in spring and autumn. Thanks Equafleece for not just making great products but for the amazing service you offer and for being so good to deal with.
One thing I have noticed. I previously had a coat for my little terrier that fastened at the front. It seems this is no longer available. It was a real god send as she hated things going over her head. Just wondering if you would think about bringing it back?”
“I can't speak highly enough about Equafleece. I wanted to buy my dog a jumper and wasn't quite sure on the sizing. I emailed her measurements and they recommended a size and it fits perfectly. Unfortunately, after many months doggo ripped it badly. Nothing to do with the product and everything to do with a barbed wire fence. I asked if they could repair it, they said yes, I sent it off and had the jumper returned a week or so later. The patch repair is so good that the jumper is now as good as new. They even repaired a smaller, older rip that I had repaired myself. And the cost of all this: nothing pretty much, well £5 but that included return postage. An amazing service. As for the jumper itself, it's great. It looks very comfortable to wear and keeps her warm and dry. Not warm enough for deepest darkest winter here in Scotland but great for cold or cool, wet days in spring and autumn. Thanks Equafleece for not just making great products but for the amazing service you offer and for being so good to deal with.
One thing I have noticed. I previously had a coat for my little terrier that fastened at the front. It seems this is no longer available. It was a real god send as she hated things going over her head. Just wondering if you would think about bringing it back?”
“I had reason to ring and ask for a piece of material to patch my dogs coat after she had torn it .The young lady i spoke to was so helpful and pleasant and promised to send me a piece free of charge.Thats what constitutes custom service.A rarety these days with many companies. Well done equafleece.”
“Equafleece were very helpful when I called to ask about sizing my my dogs summer suit. The suit arrived quickly and is very good quality. I would use them again if I needed any further products.”
