Thank you very much for your five star review Charys, we are glad to hear that you are happy with our service and that our standards have been consistently high :)
“Ordered a boot bag for a friend’s birthday. The ordering process was easy and the order came very quickly. Very pleased with the service. Good prices too.”
Thank you very much for your five star review, we are glad to hear that you are happy with our website, prompt postage & pricing- we hope your friend is happy with their present :)
Thank you very much for your five star review Kirsty, we are glad to hear that your order arrived promptly and that you rate our customer service so highly :)
Thank you very much for your five star review Kelita, we are glad to hear that you are happy with our product quality & that your order arrived safely and promptly :)
Hi Lara,
Thanks for your review. Sorry to see you have left a negative review. Have you spoken to or been in contact with anyone at Equiflair?
Kindest regards,
Matt
Equiflair Saddlery
Thank you very much for your five star review James, we are glad to hear that you rate our service so highly and we will be happy to help again in the future :)
Thank you very much for your five star review! We are very glad to hear that you are happy with our website, that our standard of service has been consistently high and that you would recommend us :)
Thank you very much for your five star review Sue, we are glad to hear that you are happy with our service, that our returns process is efficient & that you would highly recommend us :)
Hi Marieanne,
Thanks for your review. We sent the wrong item in error as explained in the emails. We offered a free returns label to return the item to me. You decided to keep the item and asked if you could purchase the new item. But sadly we were out of stock. We most certainly did not send you the incorrect item intentionally. We would have messaged or called you to offer an alternative. Sadly, it was a packing error. Sorry again.
