“I ordered a gel out saddle pad which I received very quickly it didn't fit, I emailed and got a response very quickly offering a refund or exchange. I got my replacement very quickly and love it. Great service”
“Happy with the service I have received, easy to order on the website. The package was fine when the parcel arrived but the box if I’m honest was damaged on all 4 corners, was hoping to put a post up on social media to advertise but it didn’t look to good. The flex magnets are scratched on one stirrup (for the price would have expected a little more care and them to arrive unmarked)”