“Fantastic experience at Equiport, the quality & array of all the clothing & equipment is top class.
Very kind, knowledgeable & obliging customer service.
Wholeheartedly recommend, both horse & rider are now immaculately turned out but with practical & top quality craftsmanship from a variety of fabulous brands, thank you.”
“Our latest visit to equiport for the new Samshield fly veil and saddle pads (both of these are stunning ), the staff as always were extremely helpful and polite, helping my daughter measure the fly veils against another brand to check if they would fit. Definitely a must to visit for Christmas gifts.”
“Muy mala experiencia, no ponen el precio final real, por una compra de EUR450.- he terminado pagando adicional EUR199,20.- Deberían ser honestos y colocar visiblemente los precios estimados, raya la estafa.”
Dear Miguel,
We’re really sorry to hear about your experience and completely understand your frustration. The additional cost you were charged was a customs fee applied by your country’s customs authority, which is unfortunately beyond our control.
We recognise that not being able to see these fees in advance can be frustrating, and we truly appreciate your feedback. Please rest assured that we’re actively working on implementing a DHL customs calculator on our website, so future orders will show estimated duties and taxes at checkout.
Thank you for bringing this to our attention — your comments help us improve the shopping experience for all our international customers.
— Equiport
“Excellent information about the product, clear and prompt communication. I felt very engaged as a client. Very competive price and no drama to post to Australia.”
“Equiport is a fantastic shop. Staff are knowledgeable, friendly and very efficient, nothing is too much trouble. If you're looking for quality riding attire and beautiful horse accessories, Equiport is the place to visit.”
“This was my second order from Equiport and on both occasions prices were great, ordering was easy and the delivery was VERY quick. Excellent service, definitely recommend.”
