“Purchased my daughter’s boots last week, super service from assistant absolutely knew everything about all the boots and able to advise most suitable. I’ve recommended many friends your shop, as I’m often asked best place to go for boots, hats etc.”
“After many years of constant use the seat cover and back rest on my daughters Tall Chair had become badly faded and grubby. A quick call to Equiport and very reasonably priced replacements arrived. The chair now looks as good as new. Built to last and excellent customer service.”
“Product exactly as described, the courier company unexpectedly unable to deliver the parcel to me and so it was returned to Equiport who then reshipped via royal mail, fantastic prompt customer service”
“Very happy with items I’ve purchased which have been as described and are of very good quality. Beautiful as well! I did not require customer service but items arrived I reasonable length of time.”
“Thank you to Equiport for suppling me with a number of Kentucky products that i purchase in their well stocked shop , I got everything i needed and was served by a helpful and knowledgeable staff member . I would recommend them to everyone for their large selection of high quality equestrian products .”
“When the clasp broke on my new boots, Equiport was so responsive and interfaced with the boot company to get me new clasps without me having to ship my boots back! It was so lovely working with them.”
“I ordered a non standard bit and Equiport were very quick in making sure I understood there was a longer lead time (from South Africa). It was stated on the website but they emailed me a few hours later to check I had seen this. Very good customer service. Item actually arrived the shorter end of the timescale (4-6 weeks).”
Hi Tracey,
Thank you so much for your wonderful review! We’re delighted to hear that you had a great experience with our customer service. We always strive to ensure we keep customers informed with accurate dispatch information - and it's fantastic to know your item arrived sooner than expected!
Your feedback truly means a lot to us, and we're here for any future needs you may have.
Warm regards,
The Equiport Team
Hi Anna,
Thank you so much for your fantastic review! We're thrilled to hear that you were pleased with our customer service and that we could help you with your custom saddle-pad on such short notice. It looks superb in your photo! It truly means the world to us.
If you need anything else in the future, please don't hesitate to reach out.
Warm regards,
The Equiport Team
