Dear Megan,
Thank you for sharing your feedback about your experience with Equiport. We sincerely regret that the outcome was not what you had hoped for and apologise for any frustration caused. We always aim to provide clear guidelines and fair service, and we understand your disappointment in this instance.
While we were unable to achieve the desired outcome, we appreciate your input and will use this feedback to continually improve our services and enhance transparency in our guidelines.
Thank you again for taking the time to share this feedback.
