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ERG Facilities Ltd Reviews

2.4 Rating 487 Reviews
34 %
of reviewers recommend ERG Facilities Ltd
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Phone:

0800 038 5657

Location:

ERG Facilities Ltd10 Journeymans WayTemple Farm Industrial EstateSouthend-On-SeaSS2 5TF
Southend-On-Sea
SS2 5TF

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ERG Facilities Ltd 1 star review on 3rd November 2023
Anonymous
ERG Facilities Ltd 1 star review on 15th October 2023
RF Plumbing And Heating
ERG Facilities Ltd 1 star review on 15th October 2023
RF Plumbing And Heating
ERG Facilities Ltd 1 star review on 28th March 2023
Anonymous
ERG Facilities Ltd 1 star review on 28th March 2023
Anonymous
ERG Facilities Ltd 1 star review on 16th November 2022
Anonymous
ERG Facilities Ltd 1 star review on 16th November 2022
Anonymous
4
Anonymous
Anonymous  // 01/01/2019
Prompt response and phone assistance,The young man who arrived was courteous and respectful.
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Posted 1 year ago
The job was performed swiftly, indicating a decent response time, and the plumber was courteous and explained everything.However, the price is high. I had no idea this wasn't a local plumbing service because it was called Shrewsbury Plumbers, and I had no idea there was an intermediary.
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Posted 1 year ago
Avoid completely total rip off and unreliable.
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Posted 1 year ago
Friendly efficient service and repair. Thank you Ian.
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Posted 1 year ago
As a sub-contractor I have carried out a number of emergency Drainage jobs for ERG Facilities ltd. They still owe me a substantial amount of money from over 3 months ago. They take payment off the customer directly after the job is completed, but then don't pay the contractors. ERG are not a company that employ any tradesmen/women, they put money into online marketing so they have a strong online presence, then sub the work out to independent trades, but with their extortionate prices on top. Companies like this are crippling to small businesses/sole traders. Especially when they hold back on paying said sub-contractors.
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Posted 1 year ago
Avoid completley Charged me £162 for a quote to have none emergency work to be done. I knew what work needed to be done and advised the Plumer of this, I mean its not complex knowing there is now water or waste there for a washer that needs to be added plus fit a skink. Also, email confirmation that the job would be £13ph+VAT not £135+VAT. No work was done, and never recieved the quote! I chose this company over one that had a call out charge as this was just a quote for work to be done. Never known anything like this, I mean even Dick Turpin wore a mask
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Posted 1 year ago
The plumber was very quick and efficient once he arrived. I presume he was late due to his work load but I was unaware of his running late until I happened to read my e.mails, the office had a contact number. I think the costs are expensive but given I got a plumber on the day I called It was okay,
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Posted 1 year ago
Excellent service. When I called to report my plumbing problem, the engineer arrived the same day. I received emails and phone calls informing me of the Engineer's arrival time at my residence. Thank you very much. Engineer cleaned up and went over my alternatives with me. Excellent service; I wholeheartedly recommend it.
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Posted 1 year ago
Very happy with Erg company , as always. Engineer arrived within the allotted appointment time and was friendly and professi
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Posted 1 year ago
Our house has a wasp nest in the eaves.The ERG pest controller was prompt and thorough in describing the process and outcomes.The next morning, all wasps had vanished.Thank you so much for a job well done.
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Posted 1 year ago
Thank you for your amazing effort in eradicating the bug infestation in our apartment. They never returned.
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Posted 1 year ago
Our cistern lever spindle broke. The plumber ERG sent diagnosed I needed a whole new cistern, quoted £591. A mate who knows a bit about plumbing got the part for under £4, fitted and fixed in 10 minutes. To be avoided at all costs. They will rip you off and overcharge you.
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Posted 1 year ago
Very professional, and gave lots of information, reliable and came when they said . Thank you
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Posted 1 year ago
Scam !!!!!!! All contractors stay away from this company , initially they pay after 60 days then they ripped off your invoices and pay £200-300 once in two week then they making longer and take it to next year , every sub-contractor should take them to court as I’m taking them . My invoices are still due from 2022
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Posted 1 year ago
They did exactly what they said they would and I no longer have a wasp problem! Very prompt response and the guy who attended was very pleasant and professional.
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Posted 1 year ago
They charge for more than they agreed on the phone and then try to get out of it and tie you up
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Posted 1 year ago
Do not pay there contractors while they rip off customer with ridiculous pricing.
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Posted 1 year ago
I'm an emergency call out same day electrian.....my question is why do most customers think that every job should take 10 minutes and is easy ...if if that easy why don't you do it yourself or in fact how did you do it wrong in the first place ....same day service will and always has been expensive....You can always wait for your local tradesman ...to get there in a few weeks
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Posted 1 year ago
Do not use this company they will rip you off. They do not pay the contractors that work for them. Currently taking them to court for 11 unpaid invoices.
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Posted 1 year ago
I have been using Erg company for my annual boiler service and as usual my service was completed last week and the engineer was thorough, gave explanations and completed a very good job.
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Posted 1 year ago
ERG Facilities Ltd is rated 2.4 based on 487 reviews