Escapade Reviews

Name: Escapade
Address: 45-46 Chalk Farm Road, London
Rating: 4.56

4.6 Rating 2,612 Reviews

89 %

of reviewers recommend Escapade

4.6

Based on 2,612 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0207 485 7384

Email:

Bmaisuria@escapade.co.uk

Location:

45-46 Chalk Farm Road
London
NW1 8AJ

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Escapade 5 star review on 4th November 2019

333

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible customer service. Wouldn’t buy from here again!”

Helpful Report

Posted 5 years ago

“Great customer service.”

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Posted 5 years ago

“Purchased 4 Nun fancy dress outfits for me and my family. Excellent value for money, nice material perfect for what we need. Received parcel within the stated time - Excellent service would definitely recommend. Keep doing what you doing. Thanks”

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Posted 5 years ago

“The costume was of much better quality than I expected, I am really pleased with it. It arrived one day earlier than expected.”

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Posted 5 years ago

“I ordered the clawed motorcycle gloves which arrived in good time after I'd paid additional in postage for them. At £9 for the gloves I expected more. They just look very cheap, the 'nails' were plastic stuck on but didn't feel very firm and were stuck far too low onto the finger and weren't straight in line, often twisting the wrong way. Additionally, on the velcro where the gloves were stitched, the stitching was already coming away. I have no doubt that if I'd have had time to send them back that I would have been offered a replacement or refund however due to timing this wasn't an option for me.”

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Posted 5 years ago

“Great site. Items came quickly and well packaged. Would use again.”

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Posted 5 years ago

“the biggest garbage. everything full of glue. I will never order again..........”

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Posted 5 years ago

“Experience was fine with Escapade quick and efficient service.”

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Posted 5 years ago

“Came on time, good quality also!”

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Posted 5 years ago

“The costumes are perfect and the customer service absolutely fantastic. I would recommend to anyone!”

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Posted 5 years ago

“Fantastic costume. Paid for next day delivery and it came in time for the party, great service.”

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Posted 5 years ago

“Servizio eccellente, sito consigliato per l'acquisto di costumi!”

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Posted 5 years ago

“Products fitted great however one of the costumes was damaged so not happy and neither is my daughter as it was her outfit”

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Posted 5 years ago

“Excellent costumes”

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Posted 5 years ago

“Excellent! My son loves it.”

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Posted 5 years ago

“Mask wasn’t right, left eye didn’t have a black outer rim so had to colour this myself, this part also digs into my eye and shouldn’t, wasn’t expecting a latex mask as does have an extremely unpleasant odour, haven’t tried the rest on yet hopefully not awaiting further disappointment with this order. Delivery later then expected and to late for me to do anything about returns etc”

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Posted 5 years ago

“Excellent product made to high quality. Well worth the price”

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Posted 5 years ago

“This site offered the best price for my costume. It was despatched, and arrived very quickly. A very wide range of costumes to choose from. I look forward to wearing my Shuri outfit! Thank you!”

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Posted 5 years ago

“Unfortunately I was sent something different from what I ordered however was promptly offered a refund as they could not supply what I wanted, and told to keep the unwanted product. Good customer service even if i ultimately had to track down what i wanted elsewhere.”

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Posted 5 years ago

“Website has so much to choose from at reasonable prices! Would prefer more offers though!”

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Posted 5 years ago

Escapade is rated 4.6 based on 2,612 reviews