Escapade Reviews

Name: Escapade
Address: 45-46 Chalk Farm Road, London
Rating: 4.56

4.6 Rating 2,614 Reviews

89 %

of reviewers recommend Escapade

4.6

Based on 2,614 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0207 485 7384

Email:

Bmaisuria@escapade.co.uk

Location:

45-46 Chalk Farm Road
London
NW1 8AJ

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Escapade 1 star review on 10th March 2025

334

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice mask which I haven't worn, I ordered and paid for Saturday delivery as I needed it to wear for an event that evening. Item did not arrive until the Monday after , I was not impressed by this. Luckily I had ordered a back up on the same day from ebay which had arrived 1 day before estimated delivery.”

Helpful Report

Posted 6 years ago

“Guns that were ordered were tiny. And looked like a good size. I wish there was some sizing added on the product”

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Posted 6 years ago

“Very disappointed with this costume. It was huge and very poor quality. Looks nothing like on the picture x”

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Posted 6 years ago

“I had ordered wrongly online and when I went into the store to check sizes i was ill advised ..i then re ordered a different size and it still didnt fit. Trying to return these items was ridiculous...... When i called customer services for advice no one answered and eventually i got cut off. ( did that several times!)So i called the store and they told me to call customer services because they couldnt help.... Now i have 2 useless outfits that im having bother returning.. Wont be shopping there again.”

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Posted 6 years ago

“I paid for next day delivery and my parcel was not delivered the next day. When I called to enquire I was told it would be with me the following day due to when I placed the order. It did not arrived that day. I was not supplied with a tracking number I had to call and request one.”

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Posted 6 years ago

Escapade is rated 4.6 based on 2,614 reviews