Escapade Reviews

Name: Escapade
Address: 45-46 Chalk Farm Road, London
Rating: 4.56

4.6 Rating 2,612 Reviews

89 %

of reviewers recommend Escapade

4.6

Based on 2,612 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0207 485 7384

Email:

Bmaisuria@escapade.co.uk

Location:

45-46 Chalk Farm Road
London
NW1 8AJ

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Escapade 5 star review on 4th November 2019

333

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When the wig arrived I was thrilled to bits, it was exactly what I wanted, it arrived when it should have done, all in all a good experience with the seller. But one little niggle - it was extremely small! I have a small head and often have to have hats from the children's range, so I was surprised and disappointed that it wasn't a comfortable fit. I know people from China are generally small in stature, but I think even they would have a problem with it. In fact I took it off within half an hour of wearing it. Never mind, in general I was pleased with product and experience with Escapade.”

Helpful Report

Posted 5 years ago

“Fantastic service. Items delivered within 2 days and as described.”

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Posted 5 years ago

“Excellent value for money. Prompt dispatch and delivery. Would highly recommend Escapde. 5 star service. Thank you.”

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Posted 5 years ago

“Ordering was easy, speedy delivery of bat wings for Halloween costume and excellent quality of goods, especially for the price I paid, there were loads of costumes to choose from.”

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Posted 5 years ago

“Great costumes good value and lots of choice , sizes fit well”

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Posted 5 years ago

“I ordered two Halloween outfits, the scary clown arrived with a broken mask- the elastic was broken and the spider- the string that attached the legs was also broken. Disappointed to find especially as the costumes were not cheap.”

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Posted 5 years ago

“The feathered wings had lost a few feathers but came on time and will be enjoyed.”

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Posted 5 years ago

“Despatched and delivered items quickly. Good quality products. Would use again 👍”

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Posted 5 years ago

“If I could give no stars I would. The wig I received for my Medusa costume looks absolutely NOTHING like the picture. It is a tangled and matted mess of cheap looking reddish wirey ‘hair’ with the odd dreadlock here and there. Will not be wearing. Will not be buying anything from Escapade ever again. Your woeful mis-advertising has lost you a customer.”

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Posted 5 years ago

“Quick delivery and all items are of excellent quality. Exceeded our expectations!”

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Posted 5 years ago

“Great customer service very happy with product and when I had to return the items”

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Posted 5 years ago

“Cheap and easy. Would definitely use again”

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Posted 5 years ago

“I’m always a bit worried ordering online but this shop is fabulous would highly recommend and I have recommended to many of my friends... very good service.”

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Posted 5 years ago

“Excellent customer service, fits perfect and comfy! Ideal for my Halloween party!”

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Posted 5 years ago

“The mask I purchased (psycho lunar werewolf) came faulty and with clumps of fur falling out. I reported it Thursday and have yet to hear a response yet as to the refund process, the party was Saturday So not fantastic service. The mask looked great though which is a shame.”

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Posted 5 years ago

“Quick despatch and delivery. Item as described. Good quality for the price.”

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Posted 5 years ago

“Great transaction and very fast shipping”

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Posted 5 years ago

“Your having a laugh I have spent over 5 hours trying to resolve the issue of an incomplete order. The phone line gets to number 1 in the queue then if cuts off. Going to raise PayPal dispute had enough will never use this company again.”

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Posted 5 years ago

“Very quick and reliable... the product is great quality. Would definitely order from here again.”

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Posted 5 years ago

“I liked the quality of the costume and the accessory I bought! I looked really cool! Hahahaha”

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Posted 5 years ago

Escapade is rated 4.6 based on 2,612 reviews