“Niet tevreden! Schoenen besteld geleverd maat was niet goed retour ingevuld etc. Opgegeven moment kan je een retourformulier downloaden gedaan , retour is in Den haag.. verzonden ..mail gestuurd naar Esdemarca .. niet het goede retouradres..Post Nl gebeld etc Pakket weg (je zal denken als een pakket niet voor het desbetreffende bedrijf is dat ze het natuurlijk retoursturen!!! Niet dus, Esdemarcaa gemaild want het is een retouradres wat bij HUN organtie is aangesloten staat. Geen antwoord gekregen!
Het retouradres niet te vinden/bereiken op internet! Vind dit niet netjes!! En ook nog zeggen probeer het pakket maar terug te halen.”
“I ordered some shoes that turned out to be quite big. I decided to return them and it turned out that they charge me 3.99 euros for transport and 5 euros for some voucher that I did not receive and used. They ended up refunding me 9 euros less. This is a scam when there are so many other online shops where returns are free. Never again from this site!”
“I bought a pair of trainer on 25.09.2024 and shipped showed for the 27.09.2024 then it changed to 04.010.2024 I cancelled my order right away and since have been chasing for a refund an being told they have no idea when they will refund me as they are waiting for the trainer to be returned to then from the shipping company. Its been over 5 day and still no refund just the same excuses.
Be care they are not a good company”
“I have ordered a really nice necklace for a friend as a Christmas present. As per tracking the courier have been at my place but no one show up in the time shown on tracking so they take the decision to leave this in a post office to collect it without letting me know. Really frustrate as the post office didn't have the item also they declare that they will refund asap...still waiting for it. No present, no money, no refund. A really shame.”
