“Beautiful products, beautifully packaged, quick delivery, great package deals to save $$$. Highly recommend Esmi and will continue to buy their amazing products!”
“I was excited about this product, but unfortunately the colour is too dark for me :( and the consistency is thicker than I expected. I have not been able to use this product.”
Good afternoon, Thank you so much for reviewing your purchase. Our Customer Care team will be in touch with you shortly via email to follow up. Please keep an eye on your junk/spam folder just in case it makes its way there. Alternatively, please feel free to reach out to us directly hello@esmi.com.au ❤️
“Very hàppy with all products I have purchased from Esmi. Great packaging and professional and helpful consultants. They were able to help me immediately with any questions.”
Hi Olivia. I have just checked your tracking and it looks like your parcel is out for delivery today. There was a slight delay with the post when we fulfilled your product swap request. Please feel free to reach out to Customer Care if the parcel doesn't arrive today so that we can follow up it further for you (hello@esmi.com.au)
Good morning Kerry, Thank you so much for leaving a review for esmi. I am sorry to hear you are experiencing sensitivities to the Acai Oil. I will have someone from our dedicated Skin Team send you an email to follow up further. Please keep an eye out in your Spam/Junk incase it makes it's way there! Alternatively, you are welcome to reach out to us skin@esmi.com.au ❤️
“Absolutely in love with all of the esmi products I have tried! The charcoal exfoliating serum makes my skin feel incredible and the masks with the little mask brush feel like a fancy facial in the comfort of my home!”
“My skin has started to clear up since using the Green Smoothie and Hydrating serum. My skin has never felt so soft and strong before. I used to break out all the time and have dry skin. Now I have more confidence and my skin looks healthy. Love Esmi - should have tried it sooner.”
“Love the products. At first I didn’t see any results but after a few weeks my skin is looking and feeling great. The cleanser is now my all time favourite cleanser. The products were dispatched quickly. Unfortunately took a while to get to melb due to lockdown. The only thing I didn’t like was the use of styrofoam bubbles in the package, which was very disappointing. I haven’t seen these in years! They are so bad for the environment and do not degrade at all. Please stop using them. You’re products are packaged so well they don’t need the extra protection. There are so many great environmentally friendly packaging options out now that there’s no excuse not to use something biodegradable instead.”
Hi Natasha,
Thank you so much for taking the time to review esmi. We are so glad to hear you are loving your products!
Please know that we do design our packaging with the environment in mind. Both the shipping bags and boxes we use are biodegradable. The white packaging fill used to protect the products is all natural, made from corn and water soluble.
I hope this has put your mind at ease but if you do have any further questions, please feel free to reach out. Georgia - Customer Care hello@esmi.com.au
“I love Esmi Skin! I have been using them on and off for the past 3-4 years after being recommended to them and every time I go back to them I wonder why I ever stopped using their products! The face wash clears my skin up and the skin treats make my face feel so soft and hydrated. I try to use them in my regular skin routine whenever I can. My favourite product is definitely the skin treats, in particular, the 'Hyaluronic Hydrating Serum' and the 'Minty Green Smoothie'.”
“My new skincare has been amazing and done wonders for me although my skin isn’t where I want it yet it’s getting there I always recommend esmi to friends”
