“I started using Esmi approximately 12 months ago and I have never looked back.
Amazing products that work and feel fantastic on my skin.
Excellent customer service and always too willing to help with any questions. I love that I am supporting an Australian business as well.”
“Esmi has given this tired Mums face that pregnancy glow without the baby.
My pigmentation has faded, my pores are smaller and I am no longer having breakouts. I recommend Esmi to everyone looking for something that really works and is simple to use.”
“I have never been able to use serums or oils on my skin because it always resulted in breakouts so I was hesitant to try Esmi. I am amazed at how hydrating the serums are, my skin is plump and glowing and the healthiest it's been in years and when you are 40+ you can't ask for anything more.”
“Your products are amazing, your customer service is amazing, your packaging is amazing, your delivery times are amazing, your constant discounts are amazing!! Love everything about esmi ❤️”
“Way too expensive for what it is. Nutrimetics helped my skin a lot more then the “uncomplicated” cleanser did. Burns my face and I love the hydration serum but no way will I pay $80 for the tiny glass tube. Foundation is rubbish feels disgusting on.”
Hi Elecia,
Thank you so much for taking the time to leave us your feedback, it is greatly appreciated.
I'm so sorry to hear that you did not love your Cleanser or Foundation. Would it be okay for us to pass your details onto our Skin Service? The Cleanser is super gentle so most definitely shouldn't be burning the skin, we would love to get to the bottom of this for you.
I'm so happy to hear that you love the Hyaluronic Hydrating Serum. I thought it might be worth mentioning that the Skin Treats are only $65 (rather than $80) as you had purchased previously in a value bundle. We do also offer wonderful offers each month in case you would like to keep an eye out and purchase again in the future.
If you do ever have any skin or products concerns, we would encourage you to reach out to us right away. Sometimes a product or routine might need a little tweak to get it to work well for you specifically, or if the product is not suitable we would always love to work with you to create a great experience. You can reach out to our online chat Monday - Friday 6am - 10pm AEST, via our website contact page, or via email hello@makeupcartel.com.au - we are always here to help ☺
Look forward to hearing back from you soon.
“I absolutely love what Esmi has done for my skin, it’s so smooth and healthy and youthful. I have a lot of all the different products and I can’t fault any of them :)”
