“Out of nowhere in my mid 20s I started getting really bad cystic acne along my jawline.
It seemed as though they were constantly popping up and I was so self conscious that I was squeezing them.
I had a skin consult online and was recommended the hormonal pack, and cannot believe how quickly the build up went away.”
“Absolutely love these products! I recommend esmi to everyone. Have had such a long battle with my skin and hormonal acne so it’s such a relief to find a product that not only clears my acne but doesn’t strip my skin.”
“My skin is amazing since using esmi 2 months ago my pigment in my skin has lightened with the brightening serum and i have now got my mum and sister in law onto it!”
“I love how light weight and nourishing the skin treats are, and the oils have been very hydrating. The minty green smoothie has also helped to keep my rosacea calmer (doesn't cure it, but certainly helps manage it better and reduces severe flares).”
Hi Ali, Thank you so much for taking the time to leave a review. Our team reply to all emails, so i would love to follow this up for you incase your email didn't make it through to us. I have searched the email attached to this review but have not been able to find anything. May i please ask what email address you had sent it too? We would love to make sure we can follow up any of your questions or concerns. Georgia - Customer Care
Hi Lyn,
I am so sorry to hear we have let you down with our Service. We pride ourselves on both Customer Service and Skin Advice so i would really love to follow this up further for you. I will send you an email shortly to see how we might be able to help.
Georgia - Customer Care - hello@esmi.com.au
Posted 4 years ago
I have just followed up further for you Lyn. It looks like our Skin Team have reached out on the 6th August and then a follow up on the 5th of September via email. We are worried they might be ending up in your junk/spam folder so i have asked the Skin team to give you a phone call. Alternatively, please feel free to reach out to us via phone 1300 66 11 76 or live chat 6am - 6pm Monday - Sunday AEST so that we can assist with your enquiry.
“the Pomegranate serum I use for myself is good.
But the Uncomplicated cleanser, peppermint oil, anti-redness minty green smoothie serum and the Hyalouronic Hyrdrating serum that my son uses to treat his acne hasn't been effective at all”
