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eSpares Reviews

4.5 Rating 1,020 Reviews
88 %
of reviewers recommend eSpares
Read eSpares Reviews

About eSpares:

Uks laregest spares retailer. Most items in stock.

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Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous
Anonymous  // 01/01/2019
Excellent "research" team - found my spares for me. First class service.
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Posted 3 years ago
An excellent company to deal with. They're customer service is absolutely outstanding and efficient. I ordered my items but didn't receive them due to a courier error. I contacted eSpares and reordered the same parts on Monday and they were delivered on Wednesday. The customer care team are the best I have ever dealt with.
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Posted 3 years ago
Very happy - speedy delivery and good communications with this company. Item was well packed and just what was needed
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Posted 3 years ago
Unfortunately the part supplied packed up, minutes after installation. I liaised with espares and I was told to send it back, whereby they could ascertain the fault. It could no have been with them for more than a few hours, but I had an email confirming that a refund would be paid in full. First class service and will be shopping again. Thanks to all concerned.
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Posted 3 years ago
Would like to thank espares for a 5 star service. Their no hassle policy is spot on. Thank you once again
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Posted 3 years ago
This company are very efficient with friendly and knowledgeable staff. Delivering the right product on time with no fuss.
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Posted 3 years ago
Brilliant service as ever, the team goes out of their way to track down that obscure part to get your kit up and running again. They also do a great job of keeping you in the loop so you can have confidence it's being sorted. Great service, fair pricing and several delivery options to choose from - no hesitation in recommending!
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Posted 3 years ago
Both of the items I ordered came almost immediately! There were instructional videos to explain how to safely remove shelves etc which had clips. Returns and refunds were clearly explained.
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Posted 3 years ago
you learn about companies when you have support issues and Espares were really fantastic helping me resolve an issue with obscure part. Buy with complete confidence you are dealing with a really nice company.
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Posted 3 years ago
I would recommend this company to anyone. Very good service. Ordered in the morning then day after that it was delivered. Great service
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Posted 3 years ago
My fast freezer food flap was ordered on Friday evening and due to be delivered the following Monday - it arrived at 9.30am the next morning (Saturday) - so impressed with the service. Bonus was I managed to fit it without snapping it which was my main concern!! Will definitely intact eSpares again if I need anything else.
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Posted 3 years ago
You are so going to be my go to place for all spares, I know you weren't able to help me this time but my wonderful old food processor was 30 years old. Fantastic service, spot on attitude to customer relations just top draw company well done eSpares Regards Mandy
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Posted 4 years ago
eSpares staff are excellent to deal with. They never stop trying to source out the item you want at a good price.
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Posted 4 years ago
Very good company to deal with. When they hadn't my order in stock they kept me up to date as to progress & notified me when it had been sent out. Very good service
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Posted 4 years ago
Ordered part for my Dyson stick received it in 2 days and fits perfectly great service and great company to deal with Colette fennelly
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Posted 4 years ago
Hi, Just to say a very big thank you for your help with my recent order 10418324. I first contacted you to tell you that there was no label on my fridge freezer- I had looked everywhere. You patiently explained to me where to find it. I then ordered a new seal for the freezer door which arrived earlier than anticipated, carefully packaged and I found the job of fitting it to be just as easy as you said. My freezer is now working as good as new. Thank you very much. Clare Marsh G466DQ
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Posted 4 years ago
Speedy delivery, easy to order, just what I wanted Thank you
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Posted 4 years ago
Dear Customer Services I just wanted to express my appreciation for the speedy delivery of the items I ordered from you, I did go to another company but had been waiting for these spares since the beginning of February!!, I got so fed up until I came across your site – the ordering was easy, quick with the product in stock yippee!! and what I did like was that you kept me informed every step of the way 😊 I will certainly recommend and use your site again Many thanks Diana (a very happy customer) Thank you
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Posted 4 years ago
I recently ordered a replacement fascia panel for my cooker, I hadn’t even realised I could get a replacement until a friend mentioned eSpares. Their website is very easy to navigate, I ordered my part on the Sunday and received the part within a few days, very well packaged and I’m delighted with the transformation! Would definitely use this company again and would highly recommend them.
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Posted 4 years ago
Great service from beginning to end and I cannot recommend them highly enough. I will be using eSpares again.
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Posted 4 years ago
eSpares is rated 4.5 based on 1,020 reviews