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eSpares Reviews

4.5 Rating 1,020 Reviews
88 %
of reviewers recommend eSpares
Read eSpares Reviews

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous
Anonymous  // 01/01/2019
I ordered wrong items when i rang Espares parts guy looked up for me what i needed and had it sent out the nxt day ...He had patience and took time finding what i really needed not knowing i am a pensioner !!! Brilliant service thanku
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Posted 6 years ago
Fast service and excellent after service. I would be very happy to recommend this company and would also use them again.
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Posted 6 years ago
Having trouble with our Samsung washing machine auto dispense. No customer service at all from Samsung but Espares rose to the occasion and founds us the parts we needed. I have been an Espares customer for a good few years but this service was over and above normal from their team. Brilliant thank you Espares.
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Posted 6 years ago
Second time I have use eSpares. Item once again arrived on time . Was good value for money ,and it was useful being able to track delivery .
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Posted 6 years ago
THEY FOUND WHAT ANYONE ELSE COULD FIND !!!!! EXCELLENT AND CLEAR SERVICE, TOP WEB SITE MY WASHING MACHINE IS ALIVE AGAIN NOW !!!! THANK YOU ALL FOR THE WONDERFUL EXPERIENCE SAVED 1500€ OF A NEW WASHING MACHINE !!!! I WILL BUY AGAIN FOR SURE !!!!!!!!!!
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Posted 6 years ago
Such a swift efficient service, my product came within a day of placing the order. The charcoal chips filled my existing filter plus enough for the spare ones. Excellent value for money. I will be telling friends and colleagues.
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Posted 6 years ago
Great service. The item was delivered promptly, responded to a quiry I had straight away when I contacted them. And finally their videos explaining how to repair items are brilliant. Will definitely use again should I need to, and recommend them to anyone looking to buy parts or get information on electrical issues.
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Posted 6 years ago
Thank you so much. The element arrived today and following your instruction video I managed to fit it myself! Go me! This has been a life saver, literally, as I cook for 40 homeless people every week and would have had to give up if the cooker couldn't have been fixed as I can't afford a new one. Just like to say if I can follow the video anyone can! Brilliant service as usual. Once again thank you from me and my 40 homeless friends xx
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Posted 6 years ago
I was searching for some insight as to why my Westinghouse 'fridge was leaking water from the front, onto my kitchen floor. And also of course some advice on how to fix this - quite dangerous, problem (i.e., risk of Slip 'n Fall injury if you go into the kitchen at night...). Espares was my third webpage encountered, and really should've been my FIRST! For it not only provided a good-ish range of possible reasons, but I really valued the visuals (i.e., an actual 'Fridge, with the Technician pointing-out the likely affected areas in real-time), thereby taking my own layperson's guesswork completely out of the picture!) So I'm here now thinking I might just need to raise the front feet of my 'Fridge...but I think OTHER Consumers should now be thinking: "Just Consult Espares FIRST!" D. Jay
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Posted 6 years ago
Ordered wrong spare part in error. eSpares made the return of the part very easy, and my money was refunded promptly. All emails answered quickly and efficiently. Could not ask for better service.
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Posted 6 years ago
Hey there – the parcel arrived in South West Australia!!Thanks so much. The items were exactly correct and all arrived in excellent condition. Thanks again guys !
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Posted 6 years ago
excellent communication and easily sorted out the correct part.
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Posted 6 years ago
Not impressed. Sent me a motor that I ordered and it arrived cracked in two places as it had been poorly wrapped, no protection. Sent the motor back on the 22nd March checked the tracking number and it was received at their depot on the 23rd March. Called today ( a week later) and they are saying that they can't locate the package.I have now had to email proof of postage before they will look into it for me. Also the item is no longer in stock. Terrible service!
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Posted 6 years ago
I’ve used Espares a few times and I’m always impressed with the service. The last time, I ordered a replacement crisper bin for my fridge/freezer. Unfortunately, it arrived damaged. I informed Espares immediately and a replacement arrived the next day and the damaged one was picked up on a day of my choice.
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Posted 6 years ago
A VERY QUICK AND GOOD RESPONSE FROM ORDERING AND RECEIVING MY ORDER .I WOULD DEFIANTLY USE THE AGAIN.
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Posted 6 years ago
Ordered a new door seal for our washing machine. Great price. We live in Guernsey and are not subject to VAT. eSpares deduct the VAT. (some companies say they can't)! Delivery charge is great and the part was here in three days. Highly recommend eSpares.
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Posted 6 years ago
I was given the help I needed to insure the parts I ordered were the right one for my fridge freezer. The parts arrived on time in good order.p
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Posted 6 years ago
I live in spain needed a part for gas oven staff very helpfull and know there stuff and polite with it.ordered the part within 7 days here and installed.many thanks
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Posted 6 years ago
I ordered two separate items on the same day. I contacted them asking for the items to be sent together to help with the cost of the postage. They went one step further and refunded the second postage cost. Now that’s what you call customer service. Superb.
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Posted 6 years ago
What a great company to deal with. I was very impressed with the speed in which they dealt with my question, with much patience and curtesy so don’t hesitate, use Espares.
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Posted 6 years ago
eSpares is rated 4.5 based on 1,020 reviews