eSpares Reviews

Name: eSpares
Address: Medco HouseBordesley Green Road, Birmingham
Rating: 4.53

4.5 Rating 1,018 Reviews

88 %

of reviewers recommend eSpares

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always find eSpares most helpful in answering my queries promptly and above all they are so good at refunding me even the smallest amount owing - a genuinely decent Company”

Helpful Report

Posted 3 years ago

“Needed parts for an ancient Braun hand blender. Found on eSpares and delivered in 3 days. Fantastic”

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Posted 3 years ago

“Gsimple to look up the item required.item described including sizes and diagram..,Delivery took 3 days as promised,fitting instructions included...Thank you e spares”

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Posted 3 years ago

“Good service & keep me informed when they could get my part & when they posted it as it was out of stock got the right elament for my cooker & good value for money 👍”

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Posted 3 years ago

“Quick reliable service pleased with my product ,also got a surprise gift pen and pencils nice touch thankyou”

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Posted 3 years ago

“Definitely recommend aSpares to anyone looking for parts fast friendly genuine company thanks so much for my washing machine door hinge super fast delivery and got a spare pen and pencils to lovely little gifts x”

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Posted 3 years ago

“Yet again eSpares have come to the rescue, saving us having to buy a new fridge freezer this time. Previously they saved us a kettle and a cooker (twice) with various parts. Their service and communication has always been excellent and speedy so we'll no doubt be calling on them again next time there's an appliance related 'disaster'. Thank you espares.”

Helpful Report

Posted 3 years ago

“I ordered new spool head covers for my flymo trimmer but they didn’t fit. Contacted spares with all the relevant information and they gave me the details of the correct part. So a thousand thank yous to espares for saving me from having to buy a new trimmer. They are very quick in responding to any enquiries”

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Posted 3 years ago

“Trawled the internet for spares for my fridge and cooker. The first company sent me the wrong fridge shelf the next company sent me the wrong part for my cooker I was so fed up and then spotted e spares THANK GOODNESS They are amazing, always quick and no problems. THANK YOU.”

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Posted 3 years ago

“Recently used e-spares and would definitely recommend this company. Customer services are quick to respond and sort out problems. Following an email advising our coffee machine replacement carafe was out for delivery it arrived the following day. Price was competitive too! Janma”

Helpful Report

Posted 3 years ago

“I got my part reference number wong and the wrong part arrived, but espares took the part back at no cost to me and refunded my credit card and also identified the correct part I needed. I will always use espares as my default search location.”

Helpful Report

Posted 3 years ago

“Generally order my spares from espares; mostly freezer boxes and always turn up on time and its very handy that they do next day delivery! Any issues that i may encounter are dealt with swiftly and effectively!”

Helpful Report

Posted 3 years ago

“I received and fitted the replacement door handle to my Bosch tumble drier. Thank you for providing me with it, as it saved the expense of getting a technician in to do the job. Could I just raise one point, though, which concerns the fitting of the handle. I found it was not as easy as I thought it would be. I think it would be helpful if you advised customers that they require a Tork 15 screwdriver for the screws to the door. You video simply mentions a tork but NOT the size. I thought I would have to go in search of one, but fortunately found I had a set (unused!) and saved a journey. In removing the handle I also had to remove the door, because the plastic elements in the door to which the screws were fixed had sheared. In removing the door cover, the door assembly came apart. This was quite startling, but I remembered advice that it should not be too difficult to do it yourself. I found I was able to re-align the pieces of the door and screw everything back into place. I also took the opportunity to clean fluff from areas hitherto inaccessible. You might need help in aligning the parts, but I was able to do it alone. I think you might say that it was a successful exercise, taking only a little time and patience. But do mention the size of tork screwdriver required, so that customers will know before they buy the item.”

Helpful Report

Posted 3 years ago

“We ordered a new seal for our SMEG refrigerator and then found out it wasn’t the right one (we now believe we would have to replace the door at exorbitant expense). When I contacted eSpares, they were excellent. Excellent communication and then refunded the cost quickly…no quibbles. I ordered from eSpares before and have extremely pleased with their product range and prices. Now I can brag about their customer service. I highly recommend eSpares for any parts needs.”

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Posted 3 years ago

“well organised website made finding the right part easy. payment easy and fast dispatch/delivery. Would recommend”

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Posted 3 years ago

“Ordering and payment was straight forward and the goods arrived within three days even though I only ordered on a Saturday afternoon. Everything was carefully wrapped.”

Helpful Report

Posted 3 years ago

“I ordered a filter for the kettle. When it came it was the wrong one despite the website saying it would fit. I emailed the company and they were great. They explained the part was no longer available and they would issue a full refund which they did. Very pleased with the way they handled the issue.”

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Posted 3 years ago

“Hi Thanks a lot, I have received the refund. Everything worked well despite Brexit. espares seems to be an honest and objective company that I can recommend. Regards, Erik”

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Posted 3 years ago

“I had ordered a replacement Freezer Drawer front but unfortunately in the wrong size; my mistake. On contacting eSpares, they could not have been more helpful and constructive both in identifying the drawer front compatible for my appliance and in accessing the eSpares pre-paid return label. In no time at all, I received the correct part and all is now shipshape and Bristol fashion. Thank you eSpares! Exemplary service and efficiency.”

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Posted 3 years ago

“Really great website - showed me where to find the model number and made sure I'd got the right part before I ordered. More than that the 'how to fit' videos where really good and clear. An american website for the same model and job suggested I take off the lid, control panel, and front panel to get at the pump. Yours said pop it on its side and access it from the bottom. 5 minuets and 3 screws and I was back washing again.”

Helpful Report

Posted 3 years ago

eSpares is rated 4.5 based on 1,018 reviews