eSpares Reviews

Name: eSpares
Address: Medco HouseBordesley Green Road, Birmingham
Rating: 4.53

4.5 Rating 1,020 Reviews

88 %

of reviewers recommend eSpares

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a great company. I ordered an element for a toaster, thinking it had blown. Turned out somebody had just changed the settings on the toaster (I know...!) which is why one side wasn't working! In embarrassment I returned the item. No quibbles whatsoever from Espares, they took it back and credited me immediately, keeping me fully informed at every step. The customer experience was exceptional, thanks and well done guys.”

Helpful Report

Posted 7 years ago

“very quick posting and there was no problem whith it when it arrived first class company will use again if need some other stuff”

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Posted 7 years ago

“Ordered filter for Vax steamer. Excellent service. Easy-to-use website for correct part.”

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Posted 7 years ago

“Obviously there were some delivery problems (to Croatia) because I did not receive the shipment for 3 weeks. But after contacting the customer service they reacted really promptly and professionally so I received the shipment within three days. It allows me to positively evaluate and recommend them.”

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Posted 7 years ago

“Easy website to find my way round - easy payment system - and then within almost 12 hours Driver Malcolm is at my door delivering the ordered fridge freezer part I needed. The part is now fitted - so everything is now back to normal after our mini crisis yesterday. The service cannot be bettered. Thank you for your excellent service. Chris Helme”

Helpful Report

Posted 7 years ago

“Espares is like having a fairy godmother. I have always found what I wanted however obscure my need, rendering an obsolete item useable again. This time it was a cover for my cooker hood lamp, I found the identical one to the broken one. And the arrival time is brilliant too. Thank you espares.”

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Posted 7 years ago

“Good offers and ideas. Useful suggestions for home appliance maintenance and care. Volume of emails is not overwhelming.”

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Posted 7 years ago

“I received a slightly damaged pot replacement for my slow cooker, days before a very important dinner. The team at eSpares dispatched a brand new replacement via courier which reached me extremely quickly and manage to use it for my dinner. I have never experienced such good customer service .”

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Posted 7 years ago

“Fantastic quick service on a smallish item that needed urgent replacement. Very efficient company. Had stuff from them before and it was just the same.”

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Posted 7 years ago

“My order arrived before the due date but unfortunately was not suitable..I have been very reassured by the almost immediate responses to my emails detailing my problem and by the efforts of e Spares to rectify this. The problem although complex was resolved to my satisfaction and benefit and I am delighted to highly recommend eSpaes as an, in my opinion, very organised efficient reliable company with an amazing after sales customer service. Well done, you are a credit to your employers. Thank You.”

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Posted 7 years ago

“excellent service, thank you so much.grill element ordered, delivered and fitted within 24 hours., and so close to christmas, once again thank you so much NADOLIG LLAWEN”

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Posted 7 years ago

“Espares are great for purchasing anything to do with household white goods from replacement parts for washing machines,dishwashers,dehumidifiers etc if you are technically minded.... to consumables IE vacuum bags ,dishwasher cleaning kits,air fresheners etc and at very competitive prices.”

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Posted 7 years ago

“I was certain that I had no chance to successfully change a drive belt on my Dyson DC07 vacuum cleaner and was thinking of binning it, however by following the Espares video I managed to do it, even the tricky bit! Boy was I impressed! Thank you for having these practical hints available to all.”

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Posted 7 years ago

“excellent service got part I wanted when didn't know its part number you sorted it out a treat”

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Posted 7 years ago

“They had the stock at a good price and quick dispatch. The courier lost the package and espares then responded as positively as possible - we received the replacement the following day. Great service.”

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Posted 7 years ago

“ESpares recommended the thermocouple for my New World Cooker, it a arrived within 24hr, easy to fit and functions like new. Would recommend eSpares to anyone who reguires spare parts.”

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Posted 7 years ago

“I have purchased many items from Espares over the last few years and have never had any complaints. Their goods are always top quality, at reasonable prices and always delivered on time if not before the date promised.”

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Posted 7 years ago

“I think my oven is working just fine for Christmas, thank you, but I’d also like to say thank you for the number of times you have helped me resolve problems, and saved me loads of money at the same time. I know much more than I ever thought I would need to know about how my household appliances work and, as well as saving me money, it is most satisfying to fix problems myself. And I’m sending this from France; your charges are extremely reasonable and the ‘fixes’ have never failed. Bonnes fêtes, as we say here, and thank you again. Sally Smith”

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Posted 7 years ago

“We ordered a part for our Cannon stratford oven door that had broken. (could not find on Cannons own site). The part arrived next day as promised and well packed. I fitted the part in 10 minutes and found the new part superior to the broken item. The bracket that had broken off has been modified by being lengthened which strengths it. I would recommend and use Espares again.Thanks.”

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Posted 7 years ago

“Espares sent the parts immediately. Unfortunately they did not fit my vacuum cleaner (my mistake), Espares then agreed to a refund which was credited to my account within 2 days. Excellent customer service.”

Helpful Report

Posted 7 years ago

eSpares is rated 4.5 based on 1,020 reviews