eSpares Reviews

Name: eSpares
Address: Medco HouseBordesley Green Road, Birmingham
Rating: 4.53

4.5 Rating 1,018 Reviews

88 %

of reviewers recommend eSpares

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to advise you all...DO NOT RING ESPARES! One 5 minute call costs over £6! They keep you waiting on purpose as it is a premium number, google the number and look for yourself, 1000’s of people disgusted at the premium number. Complete rip off for trying to work out what £3.99 part I need! Do yourself a favour and call another company”

Helpful Report

Posted 5 years ago

Dear Richard, Thank you for your review. As listed on our website, Calls to 0844 cost 7p per minute plus any network access charge and calls to our 03 numbers are charged at a local rate. Charges will also depend on the rates set by your network provider as this is not set by eSpares. We do not have a premium rate number. Please note: We can also be contacted via email and/or live chat which are both free to use. Please visit https://www.espares.co.uk/contact for more information. Please accept our apologies for the inconvenience caused. Kind regards, Hamza

Posted 5 years ago

“Required a hand control for Panasonic Blue Ray player ( a few years old ). Panasonic had no replacement, contacted Espares with the problem, within 24hrs answered saying we can fix. another 24hrs and it arrived. loaded the batteries. up and running. Have used this company before, prompt service, good products.”

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Posted 5 years ago

“After a mishap with my order it was sorted and delivered the next day very pleased with service”

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Posted 5 years ago

“i ordered a cooker element it arrived the next day very good service the part was spot on good to deal with will deal with them again thank you espares”

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Posted 5 years ago

“I ordered a Kenwood mixer accessory from Poland, and it arrived safely in four days. It's exactly what I ordered and the price was competitive. I would recommend eSpares without hesitation. Thank you, James.”

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Posted 5 years ago

“I have used eSpares for parts to fit washing machines and tumble driers , four appliances over the years and never been let down by quality of parts , price or delivery . Also found the "How to " YouTube clips they produce very helpful . All in all top job eSpares thank you very much .”

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Posted 5 years ago

“I have mixed experience with eSpares. I needed a glass bowl for my Murphy Richards chopper. This was brilliant and arrived in good time. I needed a replacement piece of glass for my cooker hood. The previous one shattered by a hot bulb. Although the site told me what I had ordered would fit my Hygena hood, it didn’t and was a cheap piece of plastic. Totally overpriced! I’ve used it and just wedged it in the hood. I needed a replacement handle for the freezer compartment on my Lec undercounter fridge. Took a few days to come but was great. Had no idea how to fit it so went into a shop to see how it was fitted. Took about 2 seconds once I knew how!”

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Posted 5 years ago

“Have a Zanussi electric cooker with broken inside main oven door. With some research on eSpares I contacted company directly. Having model numbers to hand I was in contact with excellent operator. I placed my order on Friday evening I had my new glass delivered by courrier early on Monday. This I considered excellent service and will be glad to continue business in the future and recommend them highly”

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Posted 5 years ago

“very, very impressed with the service I received for replacement grill elements for my Rangemaster. The video that eSpares provided gave me the confidence to do the job myself rather than employing an electrician. Bring on the bacon butties!!!”

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Posted 5 years ago

“Excellent company to deal with. Good service very professional and prompt delivery couldn't ask for more and all at a good price Thank you Mike”

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Posted 5 years ago

“My LG washing machine drain pump had ceased working. A Google search brought up a video showing how to access and replace the pump. The video was easy to understand (it did relate to a different model number which had very minor differences to my model). I ordered a replacement pump from eSpares and then, following the video, removed the old pump and fitted the new one. Job took 30 minutes. So, £30 for a replacement pump instead of £120 that I was quoted for a call out engineer.Happy days !”

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Posted 5 years ago

“I have never experienced such fantastic customer service from the ease of finding a part, ordering, payment and delivery. Excellent from start to finish”

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Posted 5 years ago

“Very fast service and excellent value for money. The item arrived within a few days, much sooner than estimated. I have now registered with e-spares for all our domestic requirements.”

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Posted 5 years ago

“Very helpful people and great service, thank you.”

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Posted 5 years ago

“Many thanks eSpares for locating the correct belt for my Dyson DCO4, which we have now fitted. I really appreciate all the trouble you went to in order to help. I will certainly recommend you to all my friends.”

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Posted 5 years ago

“Very pleased with the service item arrived quickly when stated by Espares also kept up to date with the delivery times”

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Posted 5 years ago

“Ordered parts from espares found them excellent to deal with vast array of parts and help on repairing the machine you have got a problem and very good service on delivery I have used them three times now and never had a problem”

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Posted 5 years ago

“Excellent range of spare at good prices, even for older models of dishwashers. Choice of original manufacturer or an alternative. Chat line helps find the correct part. The videos showing you how to fit the spare are fantastic!”

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Posted 5 years ago

“Vacuum bags I ordered vacuum bags from eSpares, which I received within 3 days. The Customer Service advisor was helpful and friendly. The delivery arrangement with Royal Mail was excellent. I received my product in good condition. I received emails from eSpares and also a text message and emails from Royal Mail confirming my product was on the way. Having felt let down by the manufacturer's UK supplier, I searched for another supplier and came across eSpares. I am very happy with the service and have already recommended this company to family and friends. I am grateful for companies like this which continue to provide a service which helps consumers to recycle and reuse products, which still have a good life-cycle and which helps to reduce unnecessary waste in and around our environment!”

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Posted 5 years ago

“Great choice and value. Very helpful how to videos on line and great service. Ordered late Saturday night for email sun saying dispatched and arrived 10 30 am Monday great service for a weekend especially”

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Posted 5 years ago

eSpares is rated 4.5 based on 1,018 reviews