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eSpares Reviews

4.5 Rating 1,020 Reviews
88 %
of reviewers recommend eSpares
Read eSpares Reviews

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous
Anonymous  // 01/01/2019
Prompt and efficient dispatch of my order and a no question adjustment of the price to allow for the discount which the system failed to apply. All round a very good company to deal with.
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Posted 6 years ago
I searched widely for cooker knobs. The Espares website was the easiest to use, identified the correct range of knobs for the cooker part number, was competitively priced and only fell short of perfection by the unavailability of the one item. I purchased two other knobs that I was seeking and these were delivered very promptly.
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Posted 6 years ago
Excellent service. Item arrived within a day as promised. Would use again.
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Posted 6 years ago
Absolutely delighted that I was able to the part that I needed fitted perfectly. Great service will be using again.
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Posted 6 years ago
Absolutely useless customer service. Had ordered a freezer drawer cover replacement correctly as per the website questions only to be sent the wrong one. Called to ask to be sent the correct one to have to speak to two people (one of which was a supervisor who called me back) who were both useless. Neither could locate the correct product or guarantee I would receive what I wanted to order. Then asked me to Raise another order and pay again! When I said I wasn’t happy with that she asked me if I could Hold as she needed to speak to another manager (three people for one query?) Terrible and so angry that this is still not sorted. This process should be simple and in most cases therefore there won’t be a problem. Just hope you get the right product and don’t have to talk to useless staff who can’t get you what you want.
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Posted 6 years ago
B& D Heavy duty spool and cables Recently I looked up the E-Spares for a price on the two items which I required. The price was very compedative , hence I ordered the parts on line. The delivery was prompt as per the website and I would strongly recommend E-Spares to all my friends in the future. I live in Dublin and delivery was spot on
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Posted 6 years ago
Fast and easy delivery, good service
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Posted 6 years ago
I contacted Espares to see if they had the small locking devices which had broken on my Cooker Hood cover. The young man who dealt with my query (Mohammed) was extremely helpful, patient and very professional. The part arrived as promised and I was given a one hour time slot by DPD. The Espares video explained exactly how to fit the new part. The parts are now in place and I am delighted. So refreshing to deal with a company who care.
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Posted 6 years ago
My father, who is in his mid 80’s, required a replacement filter for his kettle. Not having internet access, I placed an order on his behalf. Item was as described and arrived promptly. Thank you for your fab service, from one very grateful daughter
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Posted 6 years ago
I ordered parts for the vacuum cleaner which arrived promptly. Unfortunately I had to return them as I could not use them. The returns process was simple and straight forward. The company also refunded the money and emailed me an acknowledgement. The service provided by Espares was excellent and very professional. In today's hectic life its good to deal with a professional company and gets things done. Thank you.
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Posted 6 years ago
Excellent service prompt delivery.
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Posted 6 years ago
Very Prompt and professional in answering my inquiry. Pointed me in the right direction for the help that I needed to solve on my washing machine issues, best of all a link, which made finding the video very easy. Once Again THANK YOU I just wish all companies provided this kind of service, I for one have found a company to do business with happily Recommend Espares, 100%
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Posted 6 years ago
Always been very helpful at tracking and sorting parts for me. Very happy to use again.
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Posted 6 years ago
If your wife and bottom basket in your dishwasher are going off the rails,then just buy a new set of wheels from espares, and save on divorce solicitors fees. I did just that,only took 5mins to fit, and now the wife is happy again. Prompt service and correct parts sent. Fully recommended.
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Posted 6 years ago
I ordered a replacement part for my Bosch fridge on Thursday afternoon. The correct part arrived on Saturday morning. I should say I live on the Isle of Skye, so well done eSpares and the Post Office. The carriage cost was very reasonable, the part was well packed and is a manufacturer's part. Their website is easy to use.
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Posted 6 years ago
ALWAYS HAVE THE PARTS I NEED BUT SHIPPING TO MALAYSIA IS TERRIBLE WITH DELIVERIES GOING MISSING OR ARRIVING LATE
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Posted 6 years ago
I needed some Tooth brush heads. Went on website. Ordered and they arrived as promised. All very easy.
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Posted 6 years ago
I needed some VAX carpet washer solution. The price on Espares website was good. I ordered it on Saturday and it arrived by courier on Monday just in tine for me to clean my carpets -- brilliant!!!
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Posted 6 years ago
Found the site on the internet. Had exactly what I wanted at a competitive cost. Prompt shipment in secure packing and item exactly as described. Top service and well recommended
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Posted 6 years ago
No nonsense refund for an item that didn't fit!
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Posted 6 years ago
eSpares is rated 4.5 based on 1,020 reviews