eSpares Reviews

Name: eSpares
Address: Medco HouseBordesley Green Road, Birmingham
Rating: 4.53

4.5 Rating 1,018 Reviews

88 %

of reviewers recommend eSpares

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had wonderful service with eSpares. Very good people to deal with, ordered the part for my Stoves Oven on Monday arrived on Wednesday at 12:30 I paid for express delivery well worth it. Would recommend this company for quick and reliable service Valerie”

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Posted 4 years ago

“Hmmm, so dropped the ball a bit during covid crisis. Sent the wrong part, there is not enough detail on the invoice to check whether my fault or thers. I cannot get through via phone lines (not working due to covid), advised a live chat also not enough capacity to answer my call. just want to find out whether they stock the correct part and ensure express deliver to fix my washing machine.”

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Posted 4 years ago

“Excellent company to deal with. Purchased 2 grinding disks. They arrived in just over a week which is excellent considering Covid-19 lockdown restrictions and plus it was international ship to Ireland.”

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Posted 4 years ago

“Espares is a brilliant company. I have used them a few times and been able to purchase parts that were unobtainable elsewhere. Also, delivery is super fast. Highly recommend 👏👏👏👏”

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Posted 4 years ago

“When I ordered the part for my Karcher pressure washer I was aware that espares were awaiting stock. When the hoped for date arrived I asked them for progress and apparently their supplier was also out of stock. With the current (coronavirus situation) issues like this are to be expected. When the part arrived it was despatched on Saturday and received on Tuesday. Not bad service from Birmingham to rural SW France! Well done!”

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Posted 4 years ago

“We ordered a Element for our oven. This was during the lockdown situation. We ordered the item and received it in two days. Very good service.”

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Posted 4 years ago

“Placed my order - replacement Motor and HEPA Filter. Goods delivered promptly. Allowed me to repair a Dyson DC39 Animal. Not sure I'd say it's as good as new, but it certainly now works very well. This is not the first time I've used eSpares, and it certainly won't be the last.”

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Posted 4 years ago

“Placed an order for a replacement shelf for daughters fridge - not helped by social isolation. Little apprehensive that the correct part would be delivered. Had taken & compared photographs of the required item on eparts web site with that which daughter had sent. Ordered the item early part of the week - the item arrived approx 3 days later - apprehension, increase in blood pressure as daughter came to collect the shelf. The telephone rang - daughter confirmed the shell was a perfect fit. Many, many thanks to espares for the speed in which they expedited the order and the clarity of items show on their website”

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Posted 4 years ago

“Hi just wanted to say thank you for quickly responding to the mail and sending me the part on the back of that. Your videos were brilliant and I was able to replace grill element with not too much drama but couldn’t have done it without the guidance. I was sceptical that my 15 year old cooker could be fixed. But amazingly the grill is up and working again. So thank you for the quality part and video support. You’ve saved me the major cost of replacing the cooker. One happy customer”

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Posted 4 years ago

“I have used e-spares many times and they have always been very good. In this instance I ordered some washing machine brushes on Sunday and on Tuesday morning they were delivered. Excellent service.”

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Posted 4 years ago

“Slow dispatch (18+ Days) Appliance Checker does not work, avoid.”

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Posted 4 years ago

“Hello, I just wanted to say a big thank you for delivering my order so fast! My fridge motor bearings went on good Friday and after looking around I realised it was harder than I thought to get a new fridge at the moment (not that I wanted to buy one!) Any way, you had the part in stock, website was easy to use & excellent service, part was well packaged, came Wednesday morning, fitted spot on and fixed my Kenwood fridge freezer, happy days 😃. Big thanks to you all! Yours sincerely Mr D Shaw.”

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Posted 4 years ago

“Got a replacement grill for my oven fast delivery and useful video ( taking photos )it helps Yet again espares save me money by doing it myself Spot on good service”

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Posted 4 years ago

“What a helpful business, I needed a part for my hoover and I thought I had located the correct part but when I came to order the part the very helpful staff informed me that it was not a perfect match and kindly informed me of the right item to purchase The part was ordered and delivered very promptly even though I live abroad Excellent service”

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Posted 4 years ago

“Received part I ordered for a Pressure washer really quick even under Lockdown. This company are really helpful and give good honest advice, Highly recommended, thanks again.”

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Posted 4 years ago

“I ordered a water tank for my Morphy Richards iron the first one came it was cracked I got in touch straight away and they sent me another without any fuss with the COVED 19 going on I was chuffed”

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Posted 4 years ago

“Excellent service. The customer service team were brilliant answering my query and finding out the part number I required for a replacement element for my NEFF oven.”

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Posted 4 years ago

“Really poor services and communication. Purchased item to repair washing machine, it was listed as in stock. Expected on Friday. Nothing. Emailed to ask for update, received email saying if was picked and packed at 8am, still no dispatch notification. This is now more than a week after ordering item. Communication and updates beyond poor. Would avoid using this company if you need an item in a rush. I will not be using again.”

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Posted 4 years ago

“I ordered a new blade for my lawnmower from espares, but could not get the old blade off. I sent an email to e-spares explaining and cancelling my order. They put an immediate refund into my bank account. I think that is pretty wonderful service and would certainly use them again.”

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Posted 4 years ago

“I recently received my order from eSpares for a door seal for a Bosch washing machine, I must say service, part & packaging were excellent, best of all how-to-fit video gold dust to DIYer.....”

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Posted 4 years ago

eSpares is rated 4.5 based on 1,018 reviews