eSpares Reviews

Name: eSpares
Address: Medco HouseBordesley Green Road, Birmingham
Rating: 4.53

4.5 Rating 1,020 Reviews

88 %

of reviewers recommend eSpares

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, I had to send back ordered goods, once the post office refused to accept the return label eSpares organized pick up, refund granted but most importantly every email I sent I received response within 15 mins. Well done eSpares team!”

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Posted 7 years ago

“Alot of items variation in the store and ideal customer care service. Great job keep up the goid work!!”

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Posted 7 years ago

“Always deliver a good service Their online advice centre is brilliant and helps to maintain machines replace parts without having to cause more rubbish for this ailing planet. I love Espares”

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Posted 7 years ago

“It is a pleasure to do business with such a well-organised company. We made a mistake on our first order for a dryer condenser. Found it easy to return, and get the right replacement. I can't think of another online transaction that has been this smooth.”

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Posted 7 years ago

“They always have the part I want in stock, delivery is prompt and pricing won't be beaten.”

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Posted 7 years ago

“I have used espares over a number of years. Without fail enquiries are answered very quickly, they also have a very good telephone system that allows you to call back later and head the queue. Large organisations would learn a lot by copying how this company gives a very good customer service.”

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Posted 7 years ago

“Always a fast & efficient service. They have replacement items you don't think are possible to get hold of, from George Foreman grill parts to genuine Dyson parts. The delivery is fast & not expensive. Take a look its amazing what they sell.”

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Posted 7 years ago

“They always have everything we need and are brilliant at keeping in touch with when items are dispatched”

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Posted 7 years ago

“very prompt delivery and useful tracking motor for dyson vac and no probs fitting many thanks”

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Posted 7 years ago

“Quick delivery, product packed very securely. Spare part fitted my oven even though my model number could not be found. Would recommend the site. I shall visit again if I need anything more. First class service.”

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Posted 7 years ago

“Impecable service. Royal Mail made an error with my delivery. I let espares know and within a day they had resent the product free of charge. Couldn't be more impressed! Will 100% or from them in the future. Saved myself £150 on replacing my coffee machine”

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Posted 7 years ago

“Helpful staff, quick delivery, excellent quality, brilliant firm”

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Posted 7 years ago

“The washing machine paddle was in stock I was kept up to date when it had been shipped etc the video was was really helpful it was so easy to fit ,the I opted for the next next day delivery it was here when they said it would be what more could I ask for !!! Will definitely be using them again highly recommend .”

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Posted 7 years ago

“use espares before for washing machine door rubber,this time ordered heating element for cooker,ordered on a saturday and received on the monday great service”

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Posted 7 years ago

“I ordered the incorrect colour item so went through the returns procedure which worked fine. At 8.30 pm I ordered the correct item for express delivery which arrived at 9am next morning. Unbelievable service muchly appreciated.”

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Posted 7 years ago

“When the first shelf I ordered didn't fit, the staff went out of their way to contact the suppliers at Samsung and find a match- result!”

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Posted 7 years ago

“Bought carbon brushes for washing machine. Was able to confirm compatibility before purchasing, other websites are unwilling or unable to do this. Parts arrived exactly as promised within a couple of days, (note - next day delivery for friday orders is monday), very satisfied, will definitely use again even though they are not always the cheapest, reliability is worth a lot !”

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Posted 7 years ago

“A very big "thank you" to the e-spares team! The correct replacement Oven Lamp Covers arrived within 24 hours of dispatch, even though it was obviously my error that caused the wrong ones to be sent in the first place. I am delighted with your excellent service, and will be even more delighted when I get the refund for the incorrect Lamp Covers that I sent back to you. I shall certainly use your services again and let my friends and relatives know about you.”

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Posted 7 years ago

“I required a replacement fan for a neff built-in oven. The Espairs website allowed me to accurately identify the precise serial number of the required component and following my online payment the goods arrived earlier than estimated. The how-to video was clear and succinct and facilitated my removal of the old and installation of the new fan and motor. This for someone who despite having ability to interpret instructions, had never previously attempted this type of work . Full marks to Espares for all stages between identification, supply and fitting. If I can do it then with Espares so can you.”

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Posted 7 years ago

“There communication and customer service was excellent. I would not hesitate to deal with them again or recommend them to my friends and colleagued”

Helpful Report

Posted 7 years ago

eSpares is rated 4.5 based on 1,020 reviews