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eSpares Reviews

4.5 Rating 1,020 Reviews
88 %
of reviewers recommend eSpares
Read eSpares Reviews

About eSpares:

Uks laregest spares retailer. Most items in stock.

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Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous
Anonymous  // 01/01/2019
I ordered some fridge handles but got size/ product wrong, eSpares returns service was excellent, I have yet to fit the correct handles which came two days later but am certain they will be fine ,great service , such service goes a long way with costumers keep it up. Derek
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Posted 5 years ago
I recently ordered a product - carpet cleaning solution - on www.espares.ie. I am very satisfied with the overall level of customer service provided. Delivery was prompt, packaging was secure and the item was good value for money compared to other online retailers selling the same product. It worked brilliantly too, exactly as promised! Honest advertising!!
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Posted 5 years ago
excellent service will buy again many thanks
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Posted 5 years ago
excellent service will buy again many thanks
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Posted 5 years ago
Great service
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Posted 5 years ago
Many thanks for your quick response in suppling a freezer door seal for my fridge freezer. Your video looked too simple a job to be true. I soon realised by following your simple instruction, it was true, well-done Espares. My unit is now working efficiently once more. A general tip for persons like me who decided to have a go and fit it themselves. Ensure that you remove the freezer drawers and check the rear of the cabinet is frost free and if not remove the ice before you remove the old Door seal. I had to do this it did not take more than 15 mins to have everything working well. Many thanks Espares for your 5star service. Regards Phil Cox (I am 82 years young, you can do it.)
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Posted 5 years ago
Very efficient service, part ordered on a weekend (Sunday ) and delivered before noon next day - can't ask for better than that !!!
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Posted 5 years ago
The quick service and items were both excellent. Thank you. Would definitely use espares services again if needed. Well done!
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Posted 5 years ago
Absolutely frilled with the service, quick and easy next day delivery just perfect saved me loads of money too thank you so much
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Posted 5 years ago
Excellent company, has enabled me to mend several appliances which didn’t need to be thrown away. The helpful videos makes fixing things simple. Really do not understand anyone giving this company anything less than 5 stars.
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Posted 5 years ago
i needed a part for my breadmaker that wasn’t on site, but it was found quickly and posted, with very good communication. Impressed!
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Posted 5 years ago
excellent service as usual my order arrived the following day as promised and was simple to fit your adviser was most helpful
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Posted 5 years ago
I ordered 4 hanging baskets on 5th… I ordered 4 hanging baskets on 5th June, money was taken from my account. These have not arrived. I have tried phoning on numerous occasions but no-one answers. I have emailed countless times. Every time an automated reply appears, 2-3 days later an email came to say my cooker parts had been found!!! What cooker parts, I ordered hanging baskets. Another reply a week later to say they couldnt find my order but they have taken my money? I have asked for a refund and nothing. I am absolutely disgusted with this company . I want a refund
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Posted 5 years ago
An all-round efficient and speedy service from eSpares! We received great communication from the company: from informing us of our order status to an email with an attached video detailing how to fit the Microwave motor. (This video was well executed and easy to follow. Thank you Matt!) We recommend this company for great customer service, competitively priced product and speedy delivery.
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Posted 5 years ago
I would like to say what excellent service I have received from espares. Ordered a part for my processor last Wednesday and received the item on Friday morning. I was kept updated through he process all the time until I physically received it. I will definitely use them again if needs arise also recommend them.
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Posted 5 years ago
Thanks to eSpares efforts to find an ancient spare part I need I make a decision for what I have to do and not to waste time to search.
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Posted 5 years ago
PNorfolk Fan Oven Element - 2500W - (ES1019719) The part was delivered a little quicker than stated but when I got round to repair the videos of 'how to' were extremely useful. One problem was the fan. Working before I started - not afterwards. On my Hotpoint double cooker the wiring is looped back to the fan and in the fitting of the element it invisibly became detached (Video of replacing helped). All I needed to do was remove the back panel and reconnect it. The whole exercise was great because in the process the cooker got thoroughly cleaned including the top oven fan and years of dust from inside the back. A well used old cooker now looks and smells like new. Thanks again espares.
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Posted 5 years ago
Needed new cooker element, arrived in 24 hours, very easy to fit, and online video helpful Thanks again great service
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Posted 5 years ago
I ordered a microwave dish for my Miele and it was supposed to be delivered 07/06. It’s now 13/06 and still no sign of the dish . When I chased them they said there was a problem with their system since 02/06 and they still could not tell me when it would be despatched . I have asked for a refund and was then told there was a small chance it would be despatched but didn’t say when . Really bizarre
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Posted 5 years ago
eSpares were nothing short of exemplary in their customer service. I needed some really good customer service with some flexibility- which eSpares provided. Can’t recommend them enough.
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Posted 5 years ago
eSpares is rated 4.5 based on 1,020 reviews