Esprahome Reviews

Name: Esprahome
Rating: 4.14

4.1 Rating 479 Reviews

78 %

of reviewers recommend Esprahome

4.1

Based on 479 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 53%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01642 245 447

Email:

sales@esprahome.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not dispatch within 5 working days as promised via email. Still awaiting refund.”

Helpful Report

Posted 6 years ago

“Fast delivery, well packed and excellent quality furniture - not a single screw missing - everything there. Easy to follow instructions!”

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Posted 6 years ago

“damaged product poor customer service have not refunded my money”

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Posted 6 years ago

“Would definitely use this company again delivery was prompt and the item I ordered was cheaper than any where else”

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Posted 6 years ago

“It seems odd that I have been asked to write a review before actually having received my order, or even knowing when it will be delivered. I submitted the order on Wednesday evening and on Thursday evening received an e-mail notifying me it had been dispatched. So far so good. It is now Saturday evening however and I still don't know where my order is, or when I'm likely to receive it. If it arrives early next week and is in good condition I will be completely satisfied with the service, however being asked to comment now just seems ridiculous...”

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Posted 6 years ago

“Lovely cabinet, unfortunately there was damage to the top of it in 2 places. Clearly had been dropped on a floor.Couldn't find email address directly to complain so sent one added onto a response from my order including photos. This was done weeks ago and still no response..”

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Posted 6 years ago

“Wardrobe ordered arrived promptly and in good order. Now assembled-very pleased with purchase.”

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Posted 6 years ago

“Excellent product and service.. looking to buy more products!”

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Posted 6 years ago

“Excellent value for money and great delivery”

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Posted 6 years ago

“Orders turned up damaged. Took 7 weeks to get replacement panel. Then ordered another unit to match the set. That one turned up very damaged so refused to keep it. Was told I would be sent out replacement panels for the damaged ones but explained i had to wait 7 weeks for the previous damaged panel and wasn't prepared to do the same on this unit. They refused to send out a complete new unit so I told them I wanted to send it back to them. They charged me £25 to send it back. Avoid at all costs. After sales service is shocking. Will never deal with them again”

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Posted 6 years ago

“The item I bought was faulty. They arranged a collection and refund reasonably promptly.”

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Posted 6 years ago

“Not only it's really pretty, but it's also super comfy and comes at a very good price I couldn't have picked a better one”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Brill!!! Love my bed, it came flatpacked but i was able to assemble it by myself (Kingsize). Staff really helpful with delivery and went over and beyond to ensure i had a slot that I could attend. Delivery team rang before they were due to arrive. Great service thank you”

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Posted 6 years ago

“Excellent service - free delivery, a super product, which is sturdy, looks stylish & does the job it was purchased for. Very happy & would definitely order from you again. It was also cheaper than on other sites.”

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Posted 6 years ago

“so pleased with our purchase of our 4+2 plne chest of drawers, just finished making up this morning, pieces are so well made, went together perfectly, with no trouble at all. Every piece of fixings were there,I must add my husband is 88yrs. and I am 80, peace of cake. Thank you so much. yours sincerely Patricia Bawden”

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Posted 6 years ago

“Good choice of furniture as they act as agents for sellers .Bought a display sideboard ,upon opening one glass shelf was smashed. Spoke to Callum who has been looking after me to get replacement interior glass shelf-now contact has been made with supplier ..”

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Posted 6 years ago

“I would never normally write a bad review but I ordered a wardrobe, it arrived with sections missing and other bits damaged. Trying to get a refund on the wardrobe has been an ongoing process of more than 6 weeks now. All rather frustrating since I still have nowhere to hang my clothes and no refunded money to purchase another one. Not the best experience thus far!”

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Posted 6 years ago

“I purchased an item and later cancelled it as it was coming direct from World Stores and their carrier. Esprahome were very good and made a refund.”

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Posted 6 years ago

“Had to put 1 cant get 0,did not get goods and waiting for weeks to get refund,banks onto it so are amazon next step court,would not touch them with a barge pole”

Helpful Report

Posted 6 years ago

Esprahome is rated 4.1 based on 479 reviews