Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,001 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“EP has never ever let me down. And their people are as good as their products. I run a coffee shop and roastery and count on Espresso Parts for all manner of products and support and so should you.”

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Posted 5 years ago

“Quick shipping and great service. An item was not in my order when received. Espresso Parts responded immediately to my email and shipped the missing item very quickly.”

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Posted 4 hours ago

“Fast shipping and high quality items”

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Posted 15 hours ago

“Great selection and fast shipping! Thank you!”

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Posted 1 day ago

“Parts arrived perfectly packaged and were plug and play”

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Posted 2 days ago

“Easy process, prompt delivery”

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Posted 2 days ago

“The only place that had the part I needed in the entire world.”

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Posted 2 days ago

“We were pleased to find that the grinder part we needed for our 23 year old Simonelli was still available. We ordered and promptly received the order. Excellent customer service.”

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Posted 2 days ago

“Great price, fast free delivery. Goods perfect.”

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Posted 2 days ago

“Very responsive, thoughtful, thorough, and down-to-earth assistance. They also gave me fair warning that the grinder i bought tends to spew grounds around.”

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Posted 2 days ago

“love the bur grinder”

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Posted 4 days ago

“Always great service. Thank god you always have all my La Pavoni parts!”

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Posted 5 days ago

“Items shipped quick and received them without issue. Excellent selection of coffee gear. I will be back when I need other coffee related gear!”

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Posted 5 days ago

“Great quick shipping”

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Posted 5 days ago

“Simple ordering and very quick shipping !!”

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Posted 5 days ago

“Great products, great service! Thank you Espresso Parts!”

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Posted 6 days ago

“I attempted to buy the part I needed from another company who took my $$, emailed a reciept and never shipped the part. I found what I needed on the Espresso Parts website & about 5 days later it was on my porc. It fit perfect and now I can make coffee in my own kitchen! I laugh when I drive by Dutch Bros and see 15 cars in line waiting to pay $8.00 for a cup!”

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Posted 6 days ago

“Still waiting for the part to get her. Took 3 weeks for it to get to Phoenix and now has been sitting there all week and ther is no way for me to get it because it is at a distribution center. My machine is leaking all over the place while my parts sits with the post office unable to get. I won’t ever buy anything from you sent through the post office. I have had to cancel so many events because I don’t have my machine. I am so close to having to close my business over a $48 part!!!”

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Posted 6 days ago

“Expedient service for my espresso machine part. I'll use this company again.”

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Posted 6 days ago

“Sent exactly what I was looking for, had a reasonable price and made the exchange very easy. Great to have found such a good supplier!”

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Posted 6 days ago

“you guys are always on top of your game in having the parts and shipping them out fast. I really appreciate you and the inventory and efficiency of your operation.”

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Posted 6 days ago

Espresso Parts is rated 4.8 based on 10,001 reviews