Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,815 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,815 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 14th February 2025

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EP has never ever let me down. And their people are as good as their products. I run a coffee shop and roastery and count on Espresso Parts for all manner of products and support and so should you.”

Helpful Report

Posted 5 years ago

“Amazing product, fast and efficient shipping. 5 star satisfaction.”

Helpful Report

Posted 11 hours ago

“5 Stars! Would buy this again.”

Helpful Report

Posted 14 hours ago

“order matched the descripton and delivered in a timely manner”

Helpful Report

Posted 14 hours ago

“I have always been very happy with ordering parts from Espresso Parts. My last purchase included an item that was not in the package. Mistakes happen, so I emailed customer service but have not heard back in 4 days.”

Helpful Report

Posted 16 hours ago

“Shipped quickly and safely.”

Helpful Report

Posted 18 hours ago

“Great customer service.”

Helpful Report

Posted 1 day ago

“Good product and well made .”

Helpful Report

Posted 1 day ago

“I ordered two cappuccino cups and saucers. They were beautiful, very sturdy and heavy. I’m very happy because I usually chip all my cups/saucers. The delivery was quick. They were packaged securely. Thank you so much. I will be buying more for you from you in the future.”

Helpful Report

Posted 1 day ago

“My third order from EP. As I've come to expect, excellent experience all-around, with perfectly packed item, speedy shipping w/notifications, and the item itself (NotNeutral Lino Mug) matched my existing set perfectly. Really satisfied with my experience, hence my review. Will continue to look at EP for my future prosumer espresso needs, including parts, maintenance supplies, and barware!”

Helpful Report

Posted 1 day ago

“Always fast and safe delivery. Always the best prices and deals.”

Helpful Report

Posted 1 day ago

“Ordered 2 cups on 2/10 and it still hasn't not been shipped and it is already 2/18.”

Helpful Report

Posted 1 day ago

“I continue to be impressed with the service and quality of Espresso Parts. They have quickly become my go to.”

Helpful Report

Posted 2 days ago

“Parts all fit perfectly.”

Helpful Report

Posted 2 days ago

“The itemw that I ordered were quickly sent, arrived in excellent condition, and were very fairly priced. (I shopped many places and found EP to have the best price.)”

Helpful Report

Posted 2 days ago

“Great parts. Fast delivery from USA to NZ. Very happy. Thank you.”

Helpful Report

Posted 3 days ago

“Ordered 5 clump crushers, received 4. Messaged and quickly received a response that they would send me the 5th one no charge. Only to have to have my mailman ask for $5.60 to get the package because they didn’t pay for the post.”

Helpful Report

Posted 4 days ago

“Works great!”

Helpful Report

Posted 5 days ago

“Fast order processing, fast delivery, and everything is packaged to withstand an earthquake! I totally appreciate that!”

Helpful Report

Posted 5 days ago

“As a first time customer I am completely satisfied with the service. A the shipping was very good as well. Thanks EP!!”

Helpful Report

Posted 5 days ago

“Always easy to search for a product and find it! Great customer service that responds and advises as needed.”

Helpful Report

Posted 5 days ago

Espresso Parts is rated 4.8 based on 9,815 reviews