Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,382 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,382 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 22nd August 2025

432

Anonymous

Anonymous // 01/01/2019

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“Great service”

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Posted 5 hours ago

“I ordered a 5 cup part, but a 3 cup part was sent.”

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Posted 6 hours ago

“Order came right on time with the correct parts, and they sent a sweet sticker!”

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Posted 1 day ago

“Purchased a new pump and mounting bracket, parts are great quality and excellent customer service.”

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Posted 1 day ago

“Quick shipping and good packaging”

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Posted 1 day ago

“Perfect parts”

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Posted 2 days ago

“After buying a $6,000 dollar machine and having issues with it, I had a great experience getting it resolved. So a year later I decide to upgrade my grinder to a $1,400 Fiorenzata Sense. It came in and the box was damaged. So I called and emailed and got an immediate response to go ahead and try it and make sure there were no issues. I got it unboxed and plugged in and asked for some basic guidance in an email to make sure I do things correctly. I didn’t receive an answer by email so I called during what I thought was hours 4 pm pacific time. Got a weird phone tree or I should say annoying. Very disappointed that no one seems to want to answer questions to make sure your expensive grinder is set up properly to ensure it wasn’t damaged. Will now think twice before ordering again. Bummed.”

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Posted 2 days ago

“Got beautiful Cortado glasses set. Arrived on time. Had to change the shipping address and customer support fixed without any issues. Cant wait to buy some more fun accessories for espresso making.”

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Posted 2 days ago

“The part I purchased was perfect and I had no issues with the ordering process!”

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Posted 2 days ago

“Excellent customer service!”

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Posted 2 days ago

“Very satisfied. Excellent company. Item arrived pretty quick if you are with in the region. Customer service responds very quick. Bravo for Bret and the team. Thank you!!”

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Posted 2 days ago

“I don't typically leave reviews, but I was absolutely blown away by the level of customer service provided by Alina C, the Espresso Parts Customer Service Specialist who helped me with a product issue from the factory. The response to my issue was incredibly thoughtful and it completely turned around what could have been an otherwise disappointing experience with the product and its manufacturer. Espresso Parts has a new regular customer, thank you!”

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Posted 2 days ago

“Its fine, its just not as big as I had hoped. Good service and was shipped perfectly.”

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Posted 2 days ago

“Easy to find what I was looking for, and arrived super fast!”

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Posted 3 days ago

“Super nice coffee mugs im going to buy more !!”

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Posted 6 days ago

“Great place for excellent equipment and parts.”

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Posted 1 week ago

“Packed well and were described accurately”

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Posted 1 week ago

“The macap m4 replacement burrs fit perfectly and are working very well. Coffee is immediately tasting more complex, cleaner and wonderful with the new burrs. Affordable and quick delivery”

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Posted 1 week ago

“Quick shipment and a great selection of parts.”

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Posted 1 week ago

“Great selection, prices and shipping! A+”

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Posted 1 week ago

Espresso Parts is rated 4.8 based on 10,382 reviews