Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,512 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 31st October 2024

EXP 4812 Diego Montenegro

Espresso Parts 5 star review on 19th October 2024

378

Anonymous

Anonymous // 01/01/2019

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“The shipping was great !! The ceramics were wrapped in bubble wrap with popcorn filled box . Lighting fast free shipping what more could a customer asked for. 👍🏼👍🏼🇺🇸”

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Posted 2 months ago

“Friendly and efficient-love our new coffee cups!”

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Posted 2 months ago

“Great service and knowledgeable staff.”

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Posted 2 months ago

“Fantastic service as always. Perfect fitting parts and speedy delivery. My go-to for anything and everything I need for my coffee house.”

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Posted 2 months ago

“Always easy to work with Espresso Parts. Fast, thorough, good product selection.”

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Posted 2 months ago

“They had the parts I needed and at a reasonable price. They are on my short list for vendors.”

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Posted 2 months ago

“Originally ordered these for my daughter that lives in Oregon. The order was shipped to my home address instead of hers and I was going to call and explain to customer service about the mistake made, but after opening the box and seeing how nice they were I told my wife we will just keep these. I reordered another set and made sure they were sent to the correct address.”

Espresso Parts 5 star review on 10th September 2024

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Posted 2 months ago

“excellent service”

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Posted 2 months ago

“Excellent info and parts quickly”

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Posted 2 months ago

“Excellent service,reasonable $$. Thanks!”

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Posted 2 months ago

“The design is sleek and modern, adding a touch of elegance to my coffee routine. Its double-wall construction keeps my latte warm without burning my hands. The cup’s generous size is perfect for a satisfying pour, and the sturdy handle feels comfortable in hand. Plus, it’s dishwasher-safe, which makes cleanup a breeze. Overall, it’s a stylish and practical choice for any coffee lover!”

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Posted 2 months ago

“The part was exactly what we needed, and it arrived quickly.”

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Posted 2 months ago

“Great ordering, shipping, and receiving experience. Everything (including many glass items!) arrived safely.”

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Posted 2 months ago

“Looking for parts for a 20 year old Saeco, founf them on Espresso Parts. Good prices, quick delivery, my machine is now working as well as new. Highly recommend”

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Posted 2 months ago

“Great Service ,,, nice people on the phone who are very helpful... I will buy more from Exp Parts and recommend them to others...”

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Posted 2 months ago

“When you call Espresso Parts (during working hours), you get an actual person, not an answering service. I received the assistance needed for my 2005 Rancilio Miss Sylvia Espresso Machine, and the parts arrived quickly.”

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Posted 2 months ago

“Works fine as expected. Now, I mostly use typical high-end coffees, and mostly ground for convenience's sake. So, that's an issue, since a non-pressurized basket needs customized ground-size. And, yes, I've got a nice burr grinder that can do the job. Mostly, I like the fit of your single-shot basket to my Gaggia handle. The small "ring" which snaps past the retainer spring is better than Gaggia's own baskets, which don't hold quite as well, and can fall out when disgorging the puck. Kudos on that feature! (even if it's a little more aggressive than necessary) Quite satisfied. One side-item to note: please refrain from sending marketing materials before a product is even received. That's overly-aggressive.”

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Posted 2 months ago

“You Guys were fantastic, I got my part, and tonight going to make my first batch, I worked out so well that the first part that came broken must of been for the smaller model. Please let me know if you need me to go on Amazon and leave a fantastic review. also went on your website and there is a glass washer I want, Thanks Jimmy Carpenter”

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Posted 2 months ago

“Best service we could have added for they took care of everything!”

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Posted 2 months ago

“Part was priced fairly and shipped out quickly without an up charge for delivery. The part was easy to find and worked perfectly. I’ll order from Espresso Parts again!”

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Posted 2 months ago

Espresso Parts is rated 4.8 based on 9,512 reviews