Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,024 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 22nd April 2025

Joe Pirrone

Espresso Parts 5 star review on 10th April 2025

Hector Vidana

420

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't received my order. Can't seem to contact anyone. One Confused Customer”

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Posted 4 years ago

“I put my order from 7 days and I didn't receive anything yet”

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Posted 4 years ago

“The knob I ordered and paid almost $30 broke in two days.”

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Posted 4 years ago

“Buyer beware...All sales final, even if their sales staff sells you the wrong part.”

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Posted 4 years ago

“took forever to even be shipped, if something isnt in stock, let someone know before they order. even though a canadian address was used and a canadian credit card was used to pay, no where did it state that it was in american dollars, not good when you're budgeting”

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Posted 4 years ago

“Unable to use the part and unable to return it. Admittedly I ordered the wrong part (230V instead of 120V), but seems like your policy on electronic parts returns is not optimal. I was in a hurry and your website made it look like the 120V part was the wrong model for my machine at a glance.”

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Posted 4 years ago

“replacement espresso cups don't fit. Took weeks by USPS and do not fit.”

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Posted 4 years ago

“the product is unusable because it makes a deafening noise when you want to use steam to froth the milk. It does not froth, it only heats milk. wrong product to use ❗️”

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Posted 4 years ago

“I have emailed the Customer Service department twice, and no response. The spoons are not Matte Black and they came with chips & scratches. Not happy for the amount of money I paid. Terrible product and customer service.”

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Posted 4 years ago

“Ordered 4 steam complete valve didn’t receive any confirmation or shipping info After 2 weeks received only one valve body”

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Posted 5 years ago

“Although I chatted with a rep from the espressoparts.com to ensure I was buying the right part, this was absolutely the wrong part for my pavoni pre-millenium espresso maker. It's too thick in diameter and even though I cut it down incrementally as suggested by the service rep to help ensure best fit, it's horrible. I could have done without this part and the horrible fitment. Thanks for reaching out to me otherwise I would not have voiced my dissatisfaction with the part I ordered.”

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Posted 5 years ago

“Hi, i received 4 broken cups.”

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Posted 5 years ago

Espresso Parts is rated 4.8 based on 10,024 reviews