Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,512 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 31st October 2024

EXP 4812 Diego Montenegro

Espresso Parts 5 star review on 19th October 2024

378

Anonymous

Anonymous // 01/01/2019

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“Great experience! Espresso Parts seems to be one of the few reliable places selling the Force Tamp. The item was back-ordered but it arrived right around the estimated shipping window.”

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Posted 10 months ago

“Parts were fine. Thanks. Would have been much better if you would have included a small tube/container of the appropriate lube for the rubber and metal parts. Your competitors have done this and it makes the process so much easier.”

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Posted 10 months ago

“Just as described and fast shipping too!”

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Posted 10 months ago

“I paid for 3 day shipping and didn’t see the product so I called and the person who answered the phone checked on it and said it would go out that day. I didn’t think it would be in time for Christmas but the next day it was at my door. Thank you”

Espresso Parts 5 star review on 29th December 2023

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Posted 10 months ago

“Thank you for your fast service BFC USA”

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Posted 10 months ago

“Delivery was on time and the right part was delivered. Thank you!”

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Posted 10 months ago

“I'm amazed at how quickly you shipped the replacement parts for my espresso machine, such that they arrived in a matter of a few days -- and during the holiday season, to boot. They were exactly what I needed to get my Rancilio back in working order, and at a great price. You guys are the best!”

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Posted 10 months ago

“I could not believe how fast my order shipped from the west coast to the east coast and during Christmas week at that ! Love the Yama Coffee Drip Pot.”

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Posted 10 months ago

“The level of knowledge, patience and assistance was just terrific!”

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Posted 10 months ago

“Had the random part I needed for my Rancilio Silvia. I wish there were cheaper shipping options, but this seems pretty standard industry-wide.”

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Posted 10 months ago

“Product was exactly as described”

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Posted 10 months ago

“Thank you!”

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Posted 10 months ago

“Thanks arrived early.”

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Posted 10 months ago

“Great support”

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Posted 10 months ago

“The info@espressoparts.com never replies my concern. Definitely 0/5”

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Posted 10 months ago

“I highly recommend Espresso Parts. It was easy to find the cowling, o-rings, and gaskets that I needed to maintain my Rancilio Silvia. Parts were shipped promptly and accurately. Everything I needed, and now the machine works beautifully.”

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Posted 10 months ago

“Espresso Parts has the best customer service. If something is wrong they make it right. Fast.”

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Posted 10 months ago

“Product was as described. Worked properly. Prompt shipping.”

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Posted 10 months ago

“The tech was a young kid. At first seemed okay, but the know it all type. He then got very condescending, left with a filter leaking onto our floor. We were told that he would install our filtration espresso parts have me order. Then he got here and said that is not his job. He then said he has no Knowledge about any filtration system going in anyways. He treated women with a very degrading tone and simply ignored us. It was awful…. Now I have to try and get my equipment in so I can open. This is going to cost me my target opening day. Very very upset”

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Posted 10 months ago

“Great source for quality parts that fit my machine.”

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Posted 10 months ago

Espresso Parts is rated 4.8 based on 9,512 reviews