Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,746 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 21st January 2025

394

Anonymous

Anonymous // 01/01/2019

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“Called customer service to gain more knowledge on the part I needed. Staff was American and competent.”

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Posted 1 year ago

“Part quality is poor. I purchased a replacement cap for my espresso machine and it leaks. And that’s after paying the incredible price of $50 for a simple plastic cap.”

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Posted 1 year ago

“Promptly shipped, customer service helpful”

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Posted 1 year ago

“Parts took forever to arrive.”

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Posted 1 year ago

“Ordered and received quickly!!”

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Posted 1 year ago

“Quick service !”

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Posted 1 year ago

“Espresso Parts has a great team that helped me get my espresso machine back up and running quickly. I have a cafe in SF and when something goes wrong with my machine I try to fix it before I call for repairs. They helped me get the parts, order over the phone so I could get my order in quickly, and had great diagrams online of the pieces and how they fit together. Thank you!”

Espresso Parts 5 star review on 4th May 2023

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Posted 1 year ago

“As always, excellent selection and incredibly fast delivery.”

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Posted 1 year ago

“Thank you for the service”

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Posted 1 year ago

“I didn’t receive it!!!”

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Posted 1 year ago

“I wasn’t sure of what part we needed, but your representative gave us the best recommendation. We are very happy to have solved our problem. We appreciated your prompt reply, and expertise.”

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Posted 1 year ago

“Order interface for users was easy. I like the communication on shipping information and notification of delivery. Ordered Latte cups/saucers. All three were packaged very well to prevent breakage. All Items deliveried within a reasonable time. Thank you”

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Posted 1 year ago

“The filter basket I received doesn't fit; a sent an email to resolve the situation to the email address indicated in the delivery message and I'm not getting a response.”

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Posted 1 year ago

“I got a part that actually fit my vintage espresso machine for cheaper than I could get it on Amazon or eBay.”

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Posted 1 year ago

“I appreciate the level of service and inventory. I received my items on time and being kept in the loop on future orders.”

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Posted 1 year ago

“Exactly what I needed.”

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Posted 1 year ago

“Parts came in a timely manner and work great!”

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Posted 1 year ago

“Fast and free shipping. Perfect fit parts.”

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Posted 1 year ago

“Parts came fast and exactly what I needed for reverse osmosis repair.”

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Posted 1 year ago

“the parts for my 13 year-old Rancilio machine arrived in perfect condition.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 9,746 reviews