Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,721 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 21st January 2025

Samuel Solano

Anonymous

Anonymous // 01/01/2019

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“Delivery was on time and the right part was delivered. Thank you!”

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Posted 1 year ago

“I'm amazed at how quickly you shipped the replacement parts for my espresso machine, such that they arrived in a matter of a few days -- and during the holiday season, to boot. They were exactly what I needed to get my Rancilio back in working order, and at a great price. You guys are the best!”

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Posted 1 year ago

“I could not believe how fast my order shipped from the west coast to the east coast and during Christmas week at that ! Love the Yama Coffee Drip Pot.”

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Posted 1 year ago

“The level of knowledge, patience and assistance was just terrific!”

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Posted 1 year ago

“Had the random part I needed for my Rancilio Silvia. I wish there were cheaper shipping options, but this seems pretty standard industry-wide.”

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Posted 1 year ago

“Product was exactly as described”

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Posted 1 year ago

“Thank you!”

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Posted 1 year ago

“Thanks arrived early.”

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Posted 1 year ago

“Great support”

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Posted 1 year ago

“The info@espressoparts.com never replies my concern. Definitely 0/5”

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Posted 1 year ago

“I highly recommend Espresso Parts. It was easy to find the cowling, o-rings, and gaskets that I needed to maintain my Rancilio Silvia. Parts were shipped promptly and accurately. Everything I needed, and now the machine works beautifully.”

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Posted 1 year ago

“Espresso Parts has the best customer service. If something is wrong they make it right. Fast.”

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Posted 1 year ago

“Product was as described. Worked properly. Prompt shipping.”

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Posted 1 year ago

“The tech was a young kid. At first seemed okay, but the know it all type. He then got very condescending, left with a filter leaking onto our floor. We were told that he would install our filtration espresso parts have me order. Then he got here and said that is not his job. He then said he has no Knowledge about any filtration system going in anyways. He treated women with a very degrading tone and simply ignored us. It was awful…. Now I have to try and get my equipment in so I can open. This is going to cost me my target opening day. Very very upset”

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Posted 1 year ago

“Great source for quality parts that fit my machine.”

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Posted 1 year ago

“Fast efficient service.”

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Posted 1 year ago

“Very pleased with my cup!! Double layer does help keep coffee warmer. Bought this as a gift and decided to keep one for myself. Recipient is pleased with their cup as well! I don't rough house my dishes so I don't see this breaking any time soon. This cup feels more sturdy than an almost identical one I just received from Kinto.”

Espresso Parts 5 star review on 27th December 2023

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Posted 1 year ago

“My order arrived quickly and was packaged securely.”

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Posted 1 year ago

“The espresso cups are beautifully crafted.”

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Posted 1 year ago

“Great customer support. Their products are good quality.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 9,721 reviews