Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,010 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everything was great except my filters arrived squished and out of their proper shape”

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Posted 8 months ago

“Excellent service recieved the parts ordered and in good time.”

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Posted 9 months ago

“Parts arrived quickly. However, there were no instructions for installing into my burr grinder. I had to look up a number of videos to make sure I was doing things correctly. It would have been much better with directions or at least a list of sites that provide the information.”

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Posted 9 months ago

“Every thing was great. But it was the wrong part for my machine.”

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Posted 9 months ago

“The part worked after I modified the connectors on the grinder”

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Posted 9 months ago

“Delighted you had the difficult-to-find part on stock. Shipping was fast. But it was a tiny little, practicly weightless part so shipping charge seemed a bit steep. Not complaining. Just saying. Thanks!”

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Posted 9 months ago

“Thanks for your help so much! You are good. I would like to hear your offer of how you recommed us to use your products, especially Espresso Parts. Thanks again.”

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Posted 10 months ago

“Service and availability is always good. The only area that is lacking for me is the shipping costs. I feel that it was high for the contents of my order.”

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Posted 10 months ago

“Spray screen and gasket fit. Appreciate the quick delivery. The one downside is delivery cost 30% more than the parts.”

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Posted 10 months ago

“Items received very late but in good condition”

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Posted 10 months ago

“the part just as ordered. it is ok, but inferior to the ceramic cone i had, which had 3 smasll holes instead of the one large one. the liquid goes thru too fast.”

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Posted 10 months ago

“Easy installation to replace broken part. My only issue is I wish the part was metal instead of plastic.”

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Posted 10 months ago

“I wish there were better links to what fits with the parts we purchased. I now have to buy more parts because it wasn’t clear about what I was getting until I had it in hand”

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Posted 10 months ago

“Great, but shipping took a long time.”

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Posted 10 months ago

“We got the parts we ordered, but you were short on a couple of items no big deal as we were adding to our inventory”

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Posted 11 months ago

“You were great. However, I had a small problem with the latest shipment. The customs duty were paid for half of the shipment and not for all items. I refused the shipment first as I have to pay an extra amount of $70. UPS called me two days after that they contacted the duties to reduce the fees to $25 instead of $70. To make the long story short I paid the $25 knowing that this amount should be covered within the total shipment fees.”

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Posted 11 months ago

“Found the correct part for my Gaggia Classic, it fit perfectly and it is now working as intended. Shipping was very very expensive. The part cost +/- $ 8, shipping was in excess of $ 10, for a part abount the size of a marble.”

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Posted 11 months ago

“The gasket is in the process of seating when the portafilter is inserted. Initially it was very difficult to insert the portafilter suggesting that the gasket is a bit too big for the Livia 90. However, as I continue to make espressos each day, inserting the portafilter is getting easier.”

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Posted 11 months ago

“Great website and decent selection.”

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Posted 11 months ago

“Everything was there as order, and that is a good thing”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,010 reviews